Balenciaga Department Manager

Paris • France

Tuesday, March 25, 2025

Balenciaga, a distinguished name in the luxury fashion industry, is renowned for its avant-garde and innovative designs. Established by Cristóbal Balenciaga in 1917, the brand has consistently set benchmarks in the world of haute couture and ready-to-wear fashion. As part of the Kering Group since 2001, Balenciaga continues to influence global fashion trends under the artistic direction of Demna, who has been at the helm since 2015. The brand is celebrated for its iconic leather goods, footwear, and accessories, alongside its conceptual ready-to-wear collections.

1. Develop and implement action plans in collaboration with retail headquarters and store management.
2. Provide qualitative feedback and constructive reporting to managers and team members.
3. Act as a brand ambassador, promoting Balenciaga's culture internally and externally.
4. Ensure a seamless and consistent Balenciaga client experience.
5. Recruit, develop, and retain clients, from new customers to Very Important Clients (VICs).
6. Create and maintain a positive and stimulating work environment.
7. Motivate and challenge managers and team to achieve excellence.
8. Recruit, train, and develop team members.
9. Ensure compliance with legal, safety, and human resource management processes.
10. Optimize weekly and monthly team scheduling.
11. Propose improvements to enhance departmental efficiency.

1. Proven track record in managing a retail department or similar role.
2. Strong leadership and team development skills.
3. Ability to provide constructive feedback and reporting.

1. Leadership and motivational skills.
2. Strong communication and interpersonal skills.
3. Ability to manage and optimize retail operations.

Significant experience in luxury retail management, preferably within a similar brand or environment.

Bachelor's degree in Business, Retail Management, or a related field is preferred.

Balenciaga offers a stimulating and fulfilling work environment, with opportunities for professional growth within the Maison and the Kering Group.

Balenciaga fosters a culture of excellence and innovation, encouraging managers to build high-performing teams. The brand is committed to diversity and inclusion, believing that a diverse workforce enriches both the workplace and the client experience.