Balenciaga

Department Manager

Balenciaga, founded by Cristóbal Balenciaga in 1917 in Spain, is a renowned luxury fashion house known for its uncompromising and innovative designs. Established in Paris in 1937, the brand has become a global icon in ready-to-wear, leather goods, shoes, and accessories. Since 2015, Demna has been the artistic director, continuing to shape the brand's influential presence in the fashion industry. Balenciaga is part of the Kering Group since 2001.

1. Implement action plans in collaboration with retail headquarters and store management.
2. Provide qualitative feedback and constructive reporting to managers and team.
3. Act as a brand ambassador, promoting Balenciaga's culture internally and externally.
4. Ensure a consistent and flawless Balenciaga customer experience.
5. Recruit, develop, and retain clients, from new customers to VIPs.
6. Create and maintain a positive and stimulating work environment.
7. Motivate and challenge managers and team to achieve excellence.
8. Recruit, train, and develop the team.
9. Ensure compliance with legal, safety, and HR processes.
10. Optimize weekly and monthly team planning.
11. Propose improvements for department efficiency.

1. Leadership
2. Team motivation
3. Customer orientation
4. Process management
5. Compliance adherence

Balenciaga fosters professional development within the Maison and the Kering group, encouraging managers to build high-performing teams focused on excellence. The company supports employees in realizing their potential in a stimulating and fulfilling work environment. Balenciaga is committed to diversity, believing it enriches the workplace and customer experience, and welcomes all applications based on skills and brand values.