Balenciaga Department Manager

Paris • France

Tuesday, January 7, 2025

Balenciaga, a prestigious name within the luxury fashion industry, is renowned for its avant-garde and innovative designs. Founded by Cristóbal Balenciaga in 1917, the brand has established itself as a leader in haute couture and ready-to-wear fashion. As part of the Kering Group since 2001, Balenciaga benefits from the resources and global reach of one of the world's leading luxury conglomerates, offering unparalleled opportunities for professional growth and development.

1. Implement action plans in collaboration with retail headquarters and store management to achieve departmental goals.
2. Provide qualitative feedback and constructive reporting to managers and team members.
3. Act as a brand ambassador, promoting Balenciaga's culture both internally and externally.
4. Ensure a seamless and consistent Balenciaga customer experience.
5. Recruit, develop, and retain clients, from new customers to Very Important Clients (VICs).
6. Create and maintain a positive and stimulating work environment.
7. Motivate and challenge managers and team members to achieve excellence.
8. Recruit, train, and develop team members.
9. Ensure compliance with legal, safety, and HR management processes, including sustainable development practices.
10. Optimize weekly and monthly team schedules.
11. Propose improvements to enhance departmental efficiency.

1. Proven experience in luxury retail management.
2. Strong leadership and team development capabilities.
3. Excellent communication and interpersonal skills.
4. Ability to act as a brand ambassador.

1. Leadership and motivational skills.
2. Strategic planning and execution.
3. Customer relationship management.
4. Team recruitment and development.
5. Process optimization and compliance management.

Significant experience in luxury retail management, with a focus on team leadership and customer relationship management.

Bachelor's degree in Business, Fashion Management, or a related field preferred.

Balenciaga offers a stimulating and rewarding work environment with opportunities for professional growth within the brand and the Kering Group.

Balenciaga fosters a culture of excellence and innovation, encouraging employees to reach their full potential in a dynamic and supportive environment. The brand is committed to diversity and inclusion, believing that diverse perspectives enrich the workplace and enhance the customer experience.