Balenciaga Client Engagement Intern

Hong Kong • China

Wednesday, August 20, 2025

Balenciaga, a renowned luxury fashion house established in 1917 by Cristóbal Balenciaga, is a pivotal part of the Kering Group, a global leader in luxury. Known for its innovative approach to fashion, Balenciaga continues to set trends with its cutting-edge designs and commitment to sustainability. The brand offers a dynamic work environment where creativity and professional growth are highly valued.

1. Implement Balenciaga's client strategy in the market by deploying clienteling tools and programs in-store, ensuring comprehensive training, follow-up, and tracking of all initiatives.
2. Coordinate listings, orders, and reports to ensure alignment with Balenciaga standards.
3. Conduct specific client analysis and generate reports to inform and adapt client action plans.
4. Monitor and track client actions using the campaign management tool to evaluate ROI.
5. Review and validate global newsletters and submit local requests to headquarters for events such as store openings and anniversaries.
6. Collaborate with HQ/MIS and the Kering Group to perform continuous data quality activities, including deduplication and merging.

1. Minimum of 1 year of experience in client development, CRM, events, or similar roles within the luxury retail or fashion industry.
2. Demonstrated ability to conceive and drive projects forward.

1. Proficiency in Microsoft Excel and PowerPoint, with strong overall computer skills.
2. Exceptional planning and organizational abilities.
3. Fluency in English.

At least 1 year of relevant experience in client development or CRM within the luxury fashion industry.

Balenciaga provides opportunities for professional development within the House and the broader Kering Group, fostering a stimulating and fulfilling work environment.

Balenciaga is dedicated to fostering a diverse and inclusive workplace. The company values diversity in all its forms, believing it enriches both the workplace and the client experience. As an Equal Opportunity Employer, Balenciaga selects talent based on competencies and alignment with brand values, encouraging all employees to reach their full potential.