Balenciaga Client Ambassador

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Renowned for its avant-garde designs and uncompromising standards, the brand has been an influential force in fashion, with its collections spanning prêt-à-porter, leather goods, footwear, and accessories. As part of the Kering Group since 2001, Balenciaga continues to innovate under the artistic direction of Demna Gvasalia, offering a dynamic and stimulating environment for professional growth.

1. Achieve daily and monthly sales targets and KPIs through effective sales techniques.
2. Act as a host for customers, fostering strong and lasting relationships.
3. Develop and maintain comprehensive product knowledge to provide exceptional customer service.
4. Replenish stock and ensure high standards of merchandise presentation and quality control.
5. Maintain store cleanliness and adhere to visual merchandising standards.
6. Ensure compliance with all store processes and follow-up procedures.

1. Experience in a multinational brand environment, preferably in fashion.
2. Sensitivity to fashion trends and product knowledge.
3. Strong sense of responsibility and team spirit.
4. Ability to work under pressure in a fast-paced environment.
5. Proficiency in both spoken and written English and Chinese.
6. Proficiency in MS Office and other digital tools.

1. Sales and customer relationship management
2. Product knowledge and fashion trend awareness
3. Team collaboration and leadership
4. Problem-solving and adaptability
5. Bilingual communication skills
6. Technical proficiency in digital tools

Prior experience in a multinational brand environment, particularly in fashion, is preferred.

Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.

Balenciaga is committed to creating a diverse and inclusive workplace, valuing diversity in all its forms. The company empowers leaders to build high-performing teams and supports employees in reaching their full potential.