Balenciaga Client Ambassador

Sydney • Australia

Monday, January 5, 2026

Balenciaga, a venerated name in luxury fashion, was founded by Cristóbal Balenciaga in 1917 and has since become synonymous with innovation in couture. As part of the Kering Group, Balenciaga is renowned for its avant-garde collections and commitment to sustainability and digital innovation. The brand continues to push boundaries under the creative direction of Pierpaolo Piccioli, maintaining its status at the forefront of modern fashion.

1. Serve as a host for customers, fostering and strengthening robust customer relationships.
2. Develop and maintain comprehensive product knowledge to deliver exceptional customer service.
3. Address and resolve customer complaints to the satisfaction of both the customer and the company.
4. Replenish stock and uphold high standards of merchandise presentation and quality control.
5. Ensure store cleanliness and adhere to visual merchandising standards.
6. Comprehend and execute all procedures and policies in accordance with company standards.

1. Proven experience in a similar role, preferably within the luxury fashion sector.
2. Strong product and fashion sensitivity with a keen understanding of fashion trends.
3. Excellent command of both spoken and written English.

1. Strong sense of responsibility and team spirit.
2. Ability to work under pressure in a fast-paced environment.
3. Exceptional customer service and interpersonal skills.

Previous experience in a similar role, ideally within luxury fashion, is preferred.

Competitive benefits package including opportunities for professional development within a leading luxury fashion house.

Balenciaga fosters a culture of innovation and creativity, encouraging employees to push boundaries and contribute to the brand's legacy of excellence. As part of the Kering Group, the company is committed to sustainability and social responsibility, providing a dynamic and inclusive workplace.