Balenciaga Client Ambassador

Sydney • Australia

Thursday, August 14, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and established in Paris in 1937. Renowned for its innovative approach to modern couture, Balenciaga continues to lead the industry with avant-garde collections for both women and men. As part of the Kering Group, Balenciaga benefits from the resources and global reach of one of the world's leading luxury conglomerates. The brand is committed to pushing boundaries in digital interaction, material innovation, and social responsibility, maintaining its position at the forefront of contemporary fashion.

1. Serve as a brand ambassador, fostering and strengthening customer relationships.
2. Exhibit comprehensive product knowledge and deliver exceptional customer service.
3. Address and resolve customer complaints to the satisfaction of both the client and the company.
4. Ensure stock replenishment and uphold high standards of merchandise presentation and quality control.
5. Maintain store cleanliness and adhere to visual merchandising standards.
6. Comprehend and execute company procedures and policies.

1. Proven experience in a similar role, preferably within luxury fashion companies.
2. Strong product and fashion sensitivity with a keen understanding of fashion trends.
3. Demonstrated sense of responsibility and team collaboration.

1. Ability to perform under pressure in a dynamic environment.
2. Proficiency in both spoken and written English.
3. Competency in PC skills, including MS Office and other digital tools.

Previous experience in a similar capacity, particularly within the luxury fashion sector, is advantageous.

Competitive benefits package including opportunities for professional development within a leading luxury brand.

Balenciaga fosters a culture of innovation and excellence, encouraging employees to contribute to the brand's legacy of modernity and elegance. The workplace is dynamic and collaborative, reflecting the brand's commitment to pushing the boundaries of fashion.