Balenciaga Client Ambassador

Seoul • South Korea

Monday, January 26, 2026

Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga in Spain and later established in Paris in 1937. The brand is renowned for its bold innovations in silhouette and technique, defining modern couture. As part of the prestigious Kering Group, Balenciaga continues to push boundaries with its collections that span women's and men's ready-to-wear, accessories, and objects. The brand is at the forefront of modernity, engaging with the digital realm, advancing materials, and actively practicing social responsibility.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends along with the business environment.
3. Enhance teamwork by supporting colleagues to deliver superior customer experiences and achieve targets.
4. Strengthen brand culture internally and externally while providing outstanding customer experiences.
5. Proactively develop new clientele and consistently strengthen relationships with existing clients.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills for providing superior service and after-sales support.
4. Proactive and positive team player capable of maintaining a positive work environment and enhancing teamwork.

1. Customer service excellence
2. Strong communication
3. Team collaboration
4. Market trend analysis
5. Client relationship management

Experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga offers a professional growth environment within the brand and the Kering Group, supporting leaders in building and maintaining high-performing teams and encouraging employees to realize their potential.

Balenciaga is committed to fostering diversity, believing that all forms of diversity enrich the workplace and customer experiences. The brand welcomes all applicants, offering equal opportunities and selecting talent based on Balenciaga's behavioral competencies, pursuing the growth and success of its employees.