Balenciaga Client Ambassador

Seoul • South Korea

Friday, August 1, 2025

Balenciaga, a prestigious fashion house founded in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has been a part of the Kering Group since 2001. As a leader in the luxury fashion industry, Balenciaga is celebrated for its innovative prêt-à-porter collections, leather goods, footwear, and accessories. The brand continues to influence the fashion world under the artistic direction of Demna, who has been at the helm since 2015.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly monitor market and fashion trends to maintain a competitive edge.
3. Enhance teamwork by supporting colleagues to achieve customer experience goals.
4. Strengthen brand culture and provide an outstanding customer experience both internally and externally.
5. Proactively develop new clients and consistently nurture relationships with existing clients.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide superior customer service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and strengthening teamwork.

1. Strong communication and interpersonal skills.
2. In-depth knowledge of luxury fashion and market trends.
3. Ability to work collaboratively in a team-oriented environment.
4. Customer-centric approach with a focus on delivering exceptional service.

Previous experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga offers a stimulating work environment where employees are encouraged to grow professionally within the brand and the Kering Group. The company supports leaders in building and maintaining high-performing teams, allowing individuals to realize their potential.

Balenciaga fosters a diverse and inclusive workplace, welcoming applicants of all backgrounds and providing equal opportunities. The brand believes that diversity enriches the workplace and enhances customer experiences, and it is committed to selecting talent based on Balenciaga's behavioral competencies.