Balenciaga Client Ambassador

Seoul • South Korea

Monday, March 31, 2025

Balenciaga, a prestigious fashion house established in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and iconic collections. Since joining the Kering Group in 2001, Balenciaga has solidified its position as a leading force in the luxury fashion industry. The brand is celebrated for its innovative prêt-à-porter collections, leather goods, footwear, and accessories, and continues to influence global fashion trends under the artistic direction of Demna.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly analyze market and fashion trends to inform business strategies.
3. Enhance teamwork by supporting colleagues to achieve customer experience goals.
4. Strengthen brand culture internally and externally while providing superior customer experiences.
5. Actively develop new clientele and nurture existing customer relationships.
6. Assist management in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset and strong communication skills to provide excellent service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and teamwork enhancement.

1. Customer service excellence
2. Strong communication
3. Team collaboration
4. Market trend analysis
5. Sales acumen

Experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga offers opportunities for professional growth within the brand and the Kering Group, fostering an inspiring work environment where employees can maximize their potential.

Balenciaga is committed to fostering diversity and inclusion, believing that varied perspectives enrich the workplace and customer experiences. The company welcomes applicants from all backgrounds and provides equal opportunities based on merit and capability.