Balenciaga Client Ambassador

Seoul • South Korea

Wednesday, February 26, 2025

Balenciaga, a distinguished house established in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has become a pivotal player in the luxury fashion industry. Since joining the Kering Group in 2001, Balenciaga has continued to expand its influence, offering a wide range of prêt-à-porter collections, leather goods, footwear, and accessories. The brand is celebrated for its innovative approach and commitment to excellence. As part of the Kering Group, Balenciaga provides a dynamic environment where employees are encouraged to grow professionally and contribute to the brand's legacy.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends to inform business strategies.
3. Strengthen teamwork by supporting colleagues in delivering superior customer experiences and achieving targets.
4. Enhance brand culture both internally and externally, ensuring outstanding customer interactions.
5. Proactively develop new client relationships and strengthen existing ones.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset and excellent communication skills to provide superior service.
4. Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

1. Excellent communication and interpersonal skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Proactive approach to client relationship management.

Experience in luxury retail or a similar customer-focused environment is preferred.

Balenciaga offers a stimulating work environment within the Kering Group, fostering professional growth and encouraging employees to reach their full potential.

Balenciaga is committed to fostering a diverse and inclusive workplace, valuing all forms of diversity including gender, age, nationality, cultural background, disability, and sexual orientation. The brand believes that diversity enriches the workplace and enhances customer experiences. Balenciaga is dedicated to providing equal opportunities and selecting talent based on capability and potential.