Balenciaga Client Ambassador

Seoul • South Korea

Monday, February 3, 2025

Balenciaga, a distinguished name in the realm of luxury fashion, was founded in 1917 by the visionary Spanish couturier Cristóbal Balenciaga. Renowned for its avant-garde silhouettes and innovative designs, the brand has become synonymous with high fashion excellence. Since joining the Kering Group in 2001, Balenciaga has solidified its position as a leading force in the industry, offering a diverse range of products including ready-to-wear, leather goods, footwear, and accessories. The brand continues to captivate the global market under the artistic direction of Demna, who has been at the helm since 2015.

1. Maximize sales while delivering exceptional customer service and after-sales support.
2. Stay informed on market trends and the competitive landscape to enhance business acumen.
3. Foster teamwork by supporting colleagues in achieving customer experience goals.
4. Strengthen brand culture within and outside the organization, ensuring superior customer experiences.
5. Proactively develop new clientele and nurture existing customer relationships.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market with knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide outstanding service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

1. Exceptional communication and interpersonal skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Keen understanding of luxury fashion trends and market dynamics.

Previous experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga offers a dynamic work environment where employees are encouraged to reach their full potential. The company supports professional growth and development within the brand and the Kering Group.

Balenciaga is committed to fostering a diverse and inclusive workplace. The brand values all forms of diversity, including gender, age, nationality, cultural background, disability, and sexual orientation, believing that these enrich the workplace and customer experiences. The company is dedicated to providing equal opportunities and welcomes all applicants, focusing on talent and potential.