Balenciaga Client Ambassador

Seoul • South Korea

Thursday, January 23, 2025

Balenciaga, a distinguished house founded in 1917 by the visionary Spanish couturier Cristóbal Balenciaga, has long been revered for its avant-garde designs and impeccable craftsmanship. Since joining the Kering Group in 2001, Balenciaga has solidified its status as one of the most influential brands in the fashion industry. The house is celebrated for its conceptual ready-to-wear collections, as well as its globally coveted leather goods, footwear, and accessories. Under the artistic direction of Demna since 2015, Balenciaga continues to push the boundaries of fashion with its innovative approach to both men's and women's collections.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends as well as the business environment.
3. Support colleagues to enhance teamwork and achieve customer experience goals.
4. Strengthen brand culture internally and externally while providing outstanding customer experiences.
5. Actively develop new clients and consistently strengthen relationships with existing clients.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide superior customer and after-sales service.
4. Proactive and positive team player contributing to a positive work environment and enhancing teamwork.

1. Exceptional communication and interpersonal skills.
2. Strong understanding of luxury fashion and market trends.
3. Ability to build and maintain client relationships.
4. Proactive problem-solving abilities.

Experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga offers a dynamic work environment where employees are encouraged to reach their full potential. The company supports professional growth within the brand and the Kering Group, fostering a culture of excellence and innovation.

Balenciaga is committed to nurturing a diverse workforce, believing that diversity in gender, age, nationality, cultural background, disability, and sexual orientation enriches the workplace and customer experiences. The company welcomes all applicants and provides equal opportunities, selecting talent based on Balenciaga's behavioral competencies. The focus is on the growth and success of its employees, offering opportunities to explore their potential during the interview process.