Balenciaga Client Ambassador

London • UK

Tuesday, September 2, 2025

Balenciaga, a venerated name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and established its Parisian roots in 1937. As a part of the Kering Group, Balenciaga is renowned for its avant-garde approach to fashion, consistently pushing the boundaries of modern couture through innovative collections in ready-to-wear, accessories, and objets d'art. The brand's commitment to digital innovation and social responsibility ensures its continued relevance in the contemporary fashion landscape. Under the creative direction of Pierpaolo Piccioli, Balenciaga maintains its legacy of cutting-edge elegance.

1. Provide exceptional customer service to all clients, embodying the Balenciaga brand ethos.
2. Support the store management team in achieving sales targets and operational goals.
3. Represent the brand image and uphold its standards in all client interactions.
4. Assist in maintaining the store's visual merchandising standards.
5. Foster long-term relationships with clients to drive customer loyalty and repeat business.

1. Previous experience in luxury retail or a similar client-facing role.
2. Strong understanding of the luxury fashion industry and Balenciaga's brand heritage.
3. Proven ability to achieve sales targets and deliver exceptional customer service.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and customer service orientation.
3. Ability to work collaboratively within a team environment.
4. Proficiency in multiple languages is an advantage.

A minimum of 2 years of experience in luxury retail or a similar client-facing role is required.

A degree in Fashion, Retail Management, or a related field is preferred.

Competitive benefits package including employee discounts, health and wellness programs, and opportunities for career advancement within the Kering Group.

Balenciaga fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. As part of the Kering Group, employees are encouraged to engage in continuous learning and development, contributing to both personal and professional growth.