Balenciaga Associate Store Manager
Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its avant-garde and highly conceptual prêt-à-porter collections, Balenciaga has become synonymous with innovation and excellence. As part of the Kering Group since 2001, Balenciaga continues to influence global fashion trends under the creative direction of Demna Gvasalia. The brand's success extends beyond clothing to include coveted leather goods, footwear, and accessories.
- Develop and implement store action plans to achieve sales and KPI targets.
- Monitor local business environment, market trends, and competition to identify growth opportunities.
- Communicate feedback and report to headquarters and team.
- Create and maintain a positive work environment, embodying Balenciaga's values and providing clear vision and goals for the team.
- Identify, attract, recruit, develop, and retain talent.
- Develop development plans for store management and team, fostering professional growth through training and coaching.
- Motivate store management and team, presenting new challenges regularly.
- Act as a brand ambassador, promoting Balenciaga's culture internally and externally.
- Ensure customer service quality aligns with brand image at all times.
- Understand customer demographics and develop action plans accordingly.
- Attract and develop new customers through networking and external partnerships.
- Cultivate a customer relationship mindset, fostering loyalty and retention.
- Ensure compliance with legal regulations, safety, security, internal standards, sustainability, and HR guidelines.
- Oversee inventory activities and warehouse stock.
- Proven experience in retail management, preferably within the luxury sector.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Strategic planning and execution.
- Market analysis and trend identification.
- Talent management and development.
- Customer relationship management.
- Compliance and inventory oversight.
Minimum of 3 years in a retail management role, preferably in luxury fashion.
Bachelor's degree in Business Administration, Fashion Management, or a related field preferred.
Competitive benefits package including health insurance, retirement plans, and employee discounts.
Balenciaga fosters a culture of creativity, innovation, and excellence, encouraging employees to embody the brand's avant-garde spirit. As part of the Kering Group, Balenciaga offers a dynamic and inclusive work environment where diversity is celebrated and professional growth is supported.


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