Balenciaga Associate Store Manager

Shanghai • China

Thursday, November 13, 2025

Balenciaga, a renowned name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is committed to fostering a dynamic and inclusive work environment, promoting creativity, and encouraging professional growth. The brand is synonymous with innovation and excellence, offering employees the opportunity to work in a prestigious and forward-thinking company.

1. Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, and operational functions.
2. Analyze sales results on a daily, weekly, and monthly basis and provide constant assessments.
3. Support the Store Director in reporting relevant information to headquarters and sharing it with the store team.
4. Monitor the business environment, including local competition, and provide feedback and reports to the Flagship Store Director.
5. Implement action plans defined with headquarters and ensure follow-up.
6. Update the store team on key performance indicators (KPIs) and support them in achieving targets.
7. Create and maintain a positive work environment, embodying brand behaviors and motivating the team.
8. Assist in setting up team and individual activities, such as morning briefs and one-on-one meetings.
9. Manage Department Managers and support their activities, providing feedback and development plans.
10. Oversee clienteling approach and ensure store atmosphere upholds brand image.
11. Supervise sales to ensure client satisfaction and maintain Balenciaga's qualitative standards.
12. Manage inventory activities and warehouse stock, ensuring alignment with sales potential.
13. Ensure compliance with legal, safety, security, and internal requirements.
14. Challenge and improve current processes to sustain growth and ensure efficiency.

1. At least 3 years of experience in a managerial position.
2. Significant experience in the sale of luxury goods or retail.
3. Successful managerial experience of a team, with the ability to set goals, delegate work, and follow up on results.

1. Strong leadership and team management skills.
2. Excellent analytical and problem-solving abilities.
3. Proficiency in clienteling and customer relationship management.
4. Ability to motivate and develop a high-performing team.
5. Strong communication and interpersonal skills.

A minimum of 3 years in a managerial role within the luxury retail sector, with a proven track record in sales and team management.

Balenciaga offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Kering Group.

Balenciaga fosters a culture of innovation, inclusivity, and excellence. The brand values creativity and encourages employees to express their individuality while working collaboratively towards common goals. The work environment is dynamic and fast-paced, reflecting the brand's commitment to maintaining its position at the forefront of the luxury fashion industry.