Balenciaga Associate Store Manager

Seoul • South Korea

Sunday, March 1, 2026

Balenciaga, a prestigious name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga in Spain. Renowned for its avant-garde designs and innovative silhouettes, the brand has been a cornerstone of high fashion since opening its first boutique in Paris in 1937. Now part of the Kering Group since 2001, Balenciaga continues to influence the fashion world under the artistic direction of Demna, appointed in 2015. The brand is celebrated globally for its ready-to-wear collections, leather goods, footwear, and accessories.

1. Lead the sales team to achieve sales and KPI targets while ensuring adherence to procedures and guidelines.
2. Act as a brand ambassador, maximizing store potential through qualitative and quantitative goals.
3. Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service.
4. Analyze daily, weekly, and monthly results, providing continuous evaluations.
5. Monitor local competitors and business environment.
6. Provide feedback to the Flagship Store Manager and report on requested matters.
7. Support the Store Manager in executing action plans set by the headquarters and Flagship Store Manager.
8. Update the store team on KPI status and provide necessary support to achieve them.
9. Foster a positive work environment and lead by example in brand behaviors.
10. Motivate and challenge the store team daily.
11. Assist in preparing team and individual activities, such as morning briefings and one-on-one meetings.
12. Manage employee issues in collaboration with the Store Manager and/or Team Leaders.
13. Recruit, develop, and retain talent.
14. Contribute to the development of the sales team by following up on clear objectives and providing timely feedback.
15. Share development plans with the Store Manager and Operations Manager.
16. Support the Store Manager in building a motivated and skilled team aware of the latest fashion and luxury trends.
17. Act as a Balenciaga ambassador, maintaining and enhancing brand culture internally and externally.
18. Oversee clienteling activities in line with headquarters guidelines.
19. Maintain store ambiance in alignment with brand image.
20. Ensure consistent execution of Balenciaga signature experiences and customer engagement.
21. Manage client complaints and oversee the entire sales process.
22. Build networks with influential figures in the luxury industry to enhance client loyalty.
23. Ensure compliance with legal, safety, security, internal regulations, sustainability, and HR guidelines.
24. Manage store image to align with Balenciaga standards and ensure team access to necessary resources.
25. Supervise inventory activities and warehouse stock, reporting discrepancies immediately.
26. Review and improve existing procedures to enhance efficiency and effectiveness.
27. Oversee store team planning activities.

1. Understanding of Balenciaga product sensitivity and ability to act in accordance with the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills.

1. Leadership and team management
2. Analytical skills for business development
3. Strong communication and interpersonal skills
4. Customer service excellence
5. Ability to motivate and inspire teams

Experience in luxury retail management, preferably within a high-end fashion brand.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Balenciaga, as part of the Kering Group, offers opportunities for professional growth and development within an inspiring work environment.

Balenciaga fosters a diverse and inclusive workplace where employees are encouraged to reach their full potential. The brand values diversity in all forms, believing it enriches both the workplace and customer experience. Equal opportunities are provided to all applicants, with a focus on talent and capability.