Balenciaga Associate Store Manager

Seoul • South Korea

Sunday, March 1, 2026

Balenciaga, a distinguished name in luxury fashion, was founded in 1917 by Cristóbal Balenciaga, a revered couturier hailed as "the master of us all" by Christian Dior. Known for its avant-garde designs, the brand has expanded its influence globally, offering prêt-à-porter collections, leather goods, footwear, and accessories. Since 2001, Balenciaga has been part of the Kering Group, a conglomerate renowned for nurturing some of the most iconic luxury brands in the world. The house continues to innovate under the artistic direction of Demna, maintaining its status as a trailblazer in the fashion industry.

1. Lead and motivate the sales team to achieve sales and KPI targets while ensuring adherence to company procedures and guidelines.
2. Act as a brand ambassador, enhancing customer engagement and maximizing store potential through qualitative and quantitative goals.
3. Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service operations.
4. Analyze daily, weekly, and monthly results, providing continuous feedback and reporting to headquarters.
5. Monitor local competitive landscape and provide strategic feedback to the flagship store manager.
6. Support the Store Manager in executing action plans and updating the team on KPI status.
7. Foster a positive work environment and lead by example to promote brand values among the store team.
8. Manage talent acquisition, development, and retention, providing clear objectives and consistent feedback.
9. Oversee clienteling activities in line with headquarters guidelines, ensuring the store atmosphere aligns with the brand image.
10. Ensure compliance with legal, safety, security, and HR guidelines, maintaining the store's image to Balenciaga standards.
11. Supervise inventory activities and warehouse stock, reporting discrepancies and ensuring alignment with sales potential.

1. Understanding of Balenciaga's product sensitivity and ability to act in accordance with the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new customer relationships and strengthen existing ones.
3. Customer service mindset with strong communication skills to deliver excellent service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

1. Leadership and team management
2. Sales and KPI analysis
3. Customer engagement and clienteling
4. Inventory management
5. Strategic thinking and competitive analysis

Proven experience in a similar role within the luxury fashion industry, with a focus on sales and team leadership.

Bachelor's degree in Business, Fashion, or a related field preferred.

Balenciaga offers a dynamic work environment within the Kering Group, fostering professional growth and development. Employees are supported in building and maintaining high-performing teams, with opportunities to maximize their potential in an inspiring setting.

Balenciaga is committed to fostering a diverse and inclusive workplace where all employees are valued for their unique contributions. The brand believes in enriching the workplace and customer experiences through diversity in gender, age, nationality, cultural background, disability, and sexual orientation. Equal opportunities are provided, and talent is selected based on Balenciaga's behavioral competencies.