Balenciaga Associate Store Manager

Seoul • South Korea

Wednesday, October 1, 2025

Balenciaga, a revered name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its avant-garde designs and innovative approach, the brand has maintained its reputation as a leader in haute couture. Since 2001, Balenciaga has been part of the Kering Group, a conglomerate that includes some of the most influential fashion houses globally. The brand is committed to fostering professional growth and excellence among its employees, ensuring they thrive in a dynamic and inspiring environment.

1. Lead the sales team to achieve sales and KPI targets while adhering to company procedures and guidelines.
2. Act as the brand engagement leader, maximizing store potential through qualitative and quantitative goals.
3. Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service.
4. Analyze daily, weekly, and monthly sales results, providing continuous evaluation and feedback.
5. Monitor local competitors and business environment, offering insights and feedback to the Store Manager.
6. Support the Store Manager in executing and following up on action plans established by headquarters.
7. Update the sales team on KPI status and provide necessary support to achieve them.
8. Foster a positive work environment and motivate the team to embody brand values.
9. Assist in talent acquisition, development, and retention, ensuring team alignment with brand standards.
10. Act as a Balenciaga ambassador, maintaining and promoting brand culture internally and externally.
11. Oversee clienteling activities, ensuring compliance with headquarters guidelines.
12. Manage customer satisfaction and engagement, maintaining Balenciaga's qualitative standards.
13. Ensure adherence to legal, safety, security, and internal guidelines, including sustainability and HR protocols.
14. Supervise inventory activities and warehouse stock, reporting discrepancies promptly.
15. Review and enhance existing procedures to improve efficiency and effectiveness.

1. Understanding of Balenciaga's product sensitivity and ability to act in accordance with the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.

1. Excellent customer service mindset with strong communication skills.
2. Proactive and positive team player contributing to a positive work environment and teamwork enhancement.

Experience in luxury retail management with a focus on sales and team leadership.

Balenciaga offers a supportive environment for professional growth within the brand and the Kering Group, encouraging employees to reach their full potential.

Balenciaga is dedicated to cultivating a diverse and inclusive workplace, valuing all forms of diversity to enrich the workplace and customer experience. The company is committed to providing equal opportunities and selecting talent based on merit.