Balenciaga Associate Store Manager

Seoul • South Korea

Thursday, August 14, 2025

Balenciaga, a distinguished name in luxury fashion, was founded in 1917 by Cristóbal Balenciaga, a couturier revered by contemporaries such as Christian Dior and Gabrielle Chanel. Known for its avant-garde silhouettes, the brand has expanded its repertoire to include ready-to-wear collections, leather goods, footwear, and accessories, achieving global acclaim. Since 2001, Balenciaga has been part of the Kering Group, a conglomerate that houses some of the most influential brands in the fashion industry. The brand continues to innovate under the artistic direction of Demna, appointed in 2015.

1. Lead and inspire the sales team to achieve sales and KPI targets while adhering to company procedures and guidelines.
2. Act as a brand ambassador, ensuring the store maximizes its potential through qualitative and quantitative goal attainment.
3. Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service.
4. Analyze daily, weekly, and monthly results, providing continuous evaluation and feedback.
5. Monitor local competitors and market trends to inform strategic decisions.
6. Provide high-quality feedback to the Flagship Store Manager and report on requested matters.
7. Execute and follow up on action plans established by the headquarters and Flagship Store Manager.
8. Update the store team on KPI status and provide necessary support to achieve them.
9. Foster a positive work environment and lead by example in brand behaviors.
10. Motivate and challenge the store team daily, preparing team and individual activities.
11. Manage talent acquisition, development, and retention, supporting team members in operational needs.
12. Ensure compliance with legal, safety, security, and HR guidelines.
13. Maintain store image in line with Balenciaga standards and manage inventory activities.

1. Understanding of Balenciaga product sensitivity and ability to act in alignment with brand image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills.
4. Proactive and positive team player contributing to a positive work environment.

1. Leadership and team management
2. Sales and KPI analysis
3. Customer service excellence
4. Brand ambassadorship
5. Inventory and process management

Proven experience in a retail management role, preferably within the luxury fashion sector.

Bachelor's degree in Business, Fashion, or a related field preferred.

Balenciaga offers opportunities for professional growth within the brand and the Kering Group, fostering an inspiring work environment where employees can reach their full potential.

Balenciaga is committed to nurturing a diverse workforce, believing that diversity enriches the workplace and customer experience. The company welcomes all applicants, offering equal opportunities and selecting talent based on brand competencies. Balenciaga supports the growth and success of its employees, encouraging them to explore their potential during the interview process.