Balenciaga Associate Store Manager

Seoul • South Korea

Tuesday, June 17, 2025

Balenciaga, a storied fashion house founded in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has established itself as a leader in the luxury fashion industry. Since becoming part of the Kering Group in 2001, Balenciaga has continued to innovate under the artistic direction of Demna, offering a wide range of products including ready-to-wear collections, leather goods, shoes, and accessories. As an employer, Balenciaga is committed to fostering professional growth and creating an inspiring work environment for its employees.

1. Lead and manage the sales team to achieve sales and KPI targets while adhering to company procedures and guidelines.
2. Act as a brand ambassador, enhancing customer engagement and maximizing store potential.
3. Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service operations.
4. Analyze daily, weekly, and monthly results, providing feedback and reports to the Store Manager and headquarters.
5. Monitor local business environment and competitors, providing insights and feedback to the flagship store manager.
6. Support the Store Manager in achieving qualitative and quantitative targets and executing action plans.
7. Update the store team on KPIs and provide necessary support to achieve them.
8. Foster a positive work environment and motivate the store team.
9. Lead talent acquisition, development, and retention efforts.
10. Ensure compliance with legal, safety, security, sustainability, and HR guidelines.
11. Maintain store image in line with Balenciaga standards and manage inventory and stockroom operations.
12. Promote Balenciaga's brand image and ensure consistent customer experience.
13. Manage clienteling activities and enhance customer loyalty and retention.

1. Understanding of Balenciaga's product sensitivity and ability to act in line with the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends.
3. Strong customer service mindset and excellent communication skills.
4. Proactive and positive team player with the ability to maintain a positive work environment.

1. Leadership and team management
2. Sales and KPI analysis
3. Customer service excellence
4. Communication and interpersonal skills
5. Inventory and stock management
6. Brand promotion and clienteling

Proven experience in a similar role within the luxury fashion industry, with a focus on sales and team management.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Balenciaga offers opportunities for professional growth within the brand and the Kering Group, fostering an environment where employees can maximize their potential.

Balenciaga is dedicated to nurturing a diverse workforce and believes that diversity enriches the workplace and customer experience. The company is committed to providing equal opportunities and selecting talent based on merit, encouraging growth and success for all employees.