Balenciaga Associate Store Manager

Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by the Spanish couturier Cristóbal Balenciaga. Renowned for its avant-garde designs and innovative silhouettes, the brand has established a formidable presence with its prêt-à-porter collections, leather goods, footwear, and accessories. Since joining the Kering Group in 2001, Balenciaga has continued to influence global fashion trends under the artistic direction of Demna. As part of Kering, a conglomerate known for nurturing creativity and sustainability, Balenciaga offers a dynamic environment for professional growth.

1. Lead the sales team to achieve sales and KPI targets while ensuring adherence to procedures and guidelines.
2. Act as the brand engagement leader, maximizing store potential through qualitative and quantitative objectives.
3. Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service operations.
4. Analyze daily, weekly, and monthly results, providing continuous evaluations.
5. Monitor local competitors and business environment.
6. Provide feedback and report to the Flagship Store Manager.
7. Support the Store Manager in executing action plans set by headquarters and the Flagship Store Manager.
8. Update the store team on KPI status and provide necessary support to achieve them.
9. Foster a positive work environment and lead by example in brand behaviors.
10. Motivate and challenge the store team daily.
11. Assist in preparing team and individual activities, including morning briefings and one-on-one meetings.
12. Recruit, develop, and retain talent.
13. Manage team members and support operational needs.
14. Contribute to sales team development by providing timely and consistent feedback.
15. Ensure compliance with legal, safety, security, and HR guidelines.
16. Manage inventory activities and warehouse stock, reporting discrepancies immediately.
17. Review and improve existing procedures to enhance efficiency and effectiveness.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends.
3. Customer service mindset with excellent communication skills.
4. Proactive and positive team player.

1. Leadership and team management
2. Sales and KPI analysis
3. Customer relationship management
4. Inventory management
5. Communication and interpersonal skills

Previous experience in a similar role within the luxury fashion industry is required.

Balenciaga, as part of the Kering Group, offers an inspiring work environment that encourages professional growth and development.

Balenciaga is committed to fostering a diverse and inclusive workplace. The brand values diversity in all its forms and believes it enriches the workplace and customer experience. As an employer, Balenciaga welcomes all applicants and provides equal opportunities, selecting talent based on the brand's behavioral competencies.