Balenciaga Associate Store Manager

Seoul • South Korea

Friday, May 16, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga, a couturier renowned for his exacting standards. The brand, known for its avant-garde silhouettes, has expanded its influence globally with prêt-à-porter collections, leather goods, footwear, and accessories. Since joining the Kering Group in 2001, Balenciaga has solidified its position as a leading force in fashion, under the creative direction of Demna since 2015.

1. Lead the sales team to achieve sales and KPI targets while ensuring adherence to procedures and guidelines.
2. Act as a brand ambassador, driving client engagement and maximizing store potential.
3. Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service.
4. Analyze daily, weekly, and monthly results to continuously evaluate performance.
5. Monitor local competitors and business environment.
6. Provide feedback and report to the Flagship Store Manager.
7. Support the Store Manager in achieving qualitative and quantitative goals.
8. Execute and follow up on action plans established by the head office and Flagship Store Manager.
9. Update the store team on KPI status and provide necessary support for achievement.
10. Foster a positive work environment and lead by example in brand behavior.
11. Motivate and challenge the store team daily.
12. Assist in preparing team and individual activities, such as morning briefings and one-on-one meetings.
13. Collaborate with Store Manager and Team Leaders to manage staff issues.
14. Attract, develop, and retain talent.
15. Contribute to the development of the sales team by providing clear objectives and consistent feedback.
16. Share development plans with the Store Manager and Operations Manager.
17. Ensure compliance with legal, safety, security, and HR guidelines.
18. Maintain the store image according to Balenciaga standards.
19. Manage inventory activities and warehouse stock.
20. Review and improve existing procedures to enhance efficiency and effectiveness.
21. Oversee store team planning activities.

1. Understanding of Balenciaga's product sensitivity and ability to act in alignment with the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills.
4. Proactive and positive team player contributing to a positive work environment.

1. Leadership and team management
2. Customer engagement and service
3. Analytical skills for performance evaluation
4. Communication and interpersonal skills
5. Knowledge of luxury fashion trends
6. Inventory and operations management

Proven experience in a similar role within the luxury retail sector, demonstrating leadership and customer service excellence.

Bachelor's degree in Business, Fashion, or a related field preferred.

Balenciaga offers a supportive environment for professional growth within the brand and the Kering Group, fostering a culture where employees can maximize their potential.

Balenciaga is committed to cultivating a diverse workforce, believing that diversity enriches the workplace and enhances customer experiences. The company welcomes applicants from all backgrounds and provides equal opportunities based on merit and capability.