Balenciaga Associate Store Manager

Seoul • South Korea

Thursday, February 27, 2025

Balenciaga, a distinguished house established in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde fashion and iconic designs. Since joining the Kering Group in 2001, Balenciaga has solidified its position as a leading luxury brand globally. The brand is celebrated for its innovative prêt-à-porter collections, leather goods, footwear, and accessories, with a strong emphasis on both men's and women's fashion under the artistic direction of Demna since 2015.

1. Lead the sales team to achieve sales and KPI targets while ensuring adherence to procedures and guidelines.
2. Act as a brand ambassador, maximizing store potential through qualitative and quantitative goal attainment.
3. Support the Store Manager in managing floor coverage, sales enhancement, visual merchandising, and customer service.
4. Analyze daily, weekly, and monthly results, providing continuous evaluation and feedback.
5. Monitor local competition and business environment, offering insights to the Flagship Store Manager.
6. Execute action plans set by headquarters and the Flagship Store Manager, ensuring follow-up and team alignment.
7. Update the team on KPI status and provide necessary support to achieve them.
8. Foster a positive work environment and motivate the team daily.
9. Collaborate with the Store Manager in preparing team and individual activities, such as morning briefings and one-on-one meetings.
10. Manage talent acquisition, development, and retention, ensuring team members are motivated and aligned with brand values.
11. Oversee clienteling activities, maintaining the store atmosphere in line with brand image.
12. Ensure compliance with legal, safety, security, and internal guidelines, maintaining store image to Balenciaga standards.
13. Supervise inventory activities and warehouse stock, reporting discrepancies immediately.
14. Review and improve existing procedures to enhance efficiency and effectiveness.

1. Understanding of Balenciaga's product sensitivity and ability to act in line with the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide outstanding service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and team cohesion.

1. Leadership and team management
2. Strong analytical and problem-solving skills
3. Excellent communication and interpersonal abilities
4. Customer service excellence
5. Proficiency in retail operations and visual merchandising

Proven experience in a luxury retail environment, preferably in a supervisory or managerial role.

Bachelor's degree in Business, Fashion, or a related field preferred.

Balenciaga offers a dynamic work environment with opportunities for professional growth within the brand and the Kering Group. Employees are supported in building and maintaining high-performing teams, with a focus on maximizing individual potential.

Balenciaga is committed to fostering a diverse and inclusive workplace, believing that diversity enriches the workplace and enhances the customer experience. The brand offers equal opportunities to all applicants and values growth and success based on merit.