Balenciaga Associate Store Manager

Busan • South Korea

Wednesday, May 14, 2025

Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by Cristóbal Balenciaga in Spain. The brand opened its first boutique in Paris in 1937, where it established a reputation for its avant-garde designs until 1968. Known for its conceptual prêt-à-porter collections, Balenciaga has expanded its influence globally with its leather goods, footwear, and accessories. Since 2001, Balenciaga has been part of the Kering Group, a conglomerate renowned for nurturing some of the most influential luxury brands. The brand continues to innovate under the artistic direction of Demna, appointed in 2015, who designs both men's and women's collections.

1. Lead and motivate the sales team to achieve sales and KPI targets while adhering to company procedures and guidelines.
2. Act as a brand ambassador, ensuring the store's potential is maximized through qualitative and quantitative goal achievement.
3. Assist the Store Manager in managing floor coverage, enhancing sales, visual merchandising, and customer service operations.
4. Analyze daily, weekly, and monthly results, providing continuous evaluation and feedback.
5. Monitor the competitive landscape and provide insightful feedback to the flagship store manager.
6. Support the Store Manager in executing action plans developed by headquarters.
7. Update the store team on KPI status and provide necessary support to achieve targets.
8. Foster a positive work environment and lead by example, promoting brand behaviors among the store team.
9. Manage clienteling activities in compliance with headquarters guidelines, ensuring a consistent brand image and client experience.
10. Oversee the execution of retail excellence guidelines and manage inventory activities in collaboration with the operations manager.

1. Understanding of Balenciaga's product sensitivity and ability to act in alignment with the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide superior service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and enhanced teamwork.

1. Leadership and team management
2. Strong analytical and problem-solving skills
3. Excellent communication and interpersonal skills
4. Customer service excellence
5. Knowledge of luxury fashion trends

Previous experience in a similar role within the luxury retail sector is required.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Balenciaga offers opportunities for professional growth within the brand and the Kering Group, fostering an inspiring work environment where employees can realize their full potential.

Balenciaga is committed to fostering a diverse and inclusive workplace, believing that diversity enriches the workplace and enhances the customer experience. The company welcomes applicants from all backgrounds and provides equal opportunities based on merit and potential.