Balenciaga Associate Store Director

Houston • USA

Thursday, August 14, 2025

Balenciaga, a renowned name in the luxury fashion industry, is part of the prestigious Kering Group. Kering is a global luxury group that manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and watches. Balenciaga is celebrated for its innovative designs and commitment to excellence, offering an inspiring environment for professionals to thrive and grow.

1. Assist the Store Director in managing floor coverage, driving sales, and overseeing visual merchandising and client services.
2. Analyze sales results daily, weekly, and monthly, and conduct regular assessments.
3. Support the Store Director in reporting relevant information to headquarters and sharing insights with the store team.
4. Monitor the local business environment and competition.
5. Provide high-quality feedback and reports to the Store Director.
6. Lead Department Managers in achieving targeted quantitative and qualitative goals.
7. Implement action plans defined with headquarters and ensure follow-up.
8. Update the store team on KPIs and support them in achieving targets.
9. Create and maintain a positive work environment, embodying brand behaviors.
10. Motivate and challenge the team daily, supporting team and individual activities.
11. Attract, develop, and retain talent, managing Department Managers and supporting their activities.
12. Promote the brand internally and externally, ensuring client satisfaction and engagement.
13. Ensure compliance with legal, safety, security, and internal requirements.
14. Oversee day-to-day store operations, including opening and closing procedures.
15. Maintain a cost-conscious approach to initiatives and expense decisions.
16. Process payroll, maintain store schedules, and ensure staff adherence to attendance policies.
17. Manage inventory activities and warehouse stock, reporting discrepancies immediately.

1. Commitment to participate in innovative projects.
2. At least 3 years of managerial experience overseeing a team of 10 or more.
3. Significant sales experience in the luxury retail industry.
4. Proven managerial experience with the ability to set goals, delegate work, and follow up on results.

1. High sensitivity to client experience and loyalty.
2. Precision, organizational skills, adaptability, and openness.
3. Strong listening abilities and curiosity.
4. High availability and responsiveness.
5. Product and fashion sensitivity.
6. Proficiency in digital skills.
7. Exceptional client service and interpersonal skills.

A minimum of 3 years in a managerial position within the luxury retail industry, overseeing a team of at least 10 individuals.

Balenciaga offers opportunities for professional development within the House and the Kering Group, empowering leaders to create high-performing teams. Employees are guided to reach their full potential in a stimulating and fulfilling workplace environment.

Balenciaga is committed to fostering a diverse workforce, believing that diversity enriches both the workplace and the client experience. As an Equal Opportunity Employer, Balenciaga welcomes all applications and selects talent based on competencies and alignment with brand behaviors. The company is dedicated to setting individuals up for success and discusses potential growth opportunities during the interview process.