Balenciaga Associate Store Director
Balenciaga, a prestigious brand within the Kering Group, is renowned for its innovative approach to fashion and luxury. As part of Kering, a global leader in luxury, Balenciaga offers a dynamic and stimulating work environment that encourages creativity and professional growth. The brand is committed to fostering a diverse workforce and providing opportunities for employees to thrive within the House or across the Kering Group.
- Assist the Store Director in managing floor coverage, sales, visual merchandising, client service, and operational functions.
- Analyze sales results daily, weekly, and monthly, and conduct ongoing assessments.
- Support the Store Director in reporting relevant information to headquarters and sharing it with the store team.
- Monitor the business environment, including local competition.
- Provide high-quality feedback and requested reports to the Store Director.
- Lead Department Managers in achieving quantitative and qualitative goals.
- Implement action plans defined with headquarters and the Store Director, ensuring follow-up.
- Update the store team on KPIs and support them in achieving targets.
- Create and maintain a positive work environment, embodying brand behaviors.
- Motivate and challenge the team daily, supporting team and individual activities.
- Attract, develop, and retain talent, managing Department Managers and supporting sales team development.
- Promote the brand internally and externally, ensuring client satisfaction and brand image consistency.
- Oversee clienteling approach, ensuring excellent client experience and loyalty.
- Ensure compliance with legal, safety, security, and internal requirements.
- Oversee day-to-day store operations, including opening and closing, payroll processing, and inventory management.
- Maintain cost-consciousness in expense decisions, protecting the company's bottom line.
- Commitment to innovative projects.
- At least 3 years of managerial experience overseeing a minimum of 10 people.
- Significant sales experience in the luxury retail industry.
- Successful managerial experience with team goal setting, delegation, and follow-up.
- High sensitivity to client experience and loyalty.
- Precision and organizational skills.
- Adaptability and openness.
- Listening abilities and curiosity.
- High availability and responsiveness.
- Product and fashion sensitivity.
- Digital proficiency.
- Exceptional client service and interpersonal skills.
A minimum of 3 years in a managerial role within the luxury retail industry, managing teams of at least 10 people.
Opportunities for professional development within Balenciaga and the Kering Group. A stimulating and fulfilling workplace environment that empowers leaders to excel.
Balenciaga fosters a diverse and inclusive workplace culture, valuing diversity in all its forms. The company is committed to equal opportunity and selects talent based on competencies and alignment with brand behaviors. Employees are encouraged to reach their full potential in a supportive environment.


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