Balenciaga Associate Store Director
Balenciaga, a revered name in the luxury fashion industry, is part of the prestigious Kering Group, which is renowned for nurturing creativity and fostering innovation across its portfolio of iconic brands. As an employer, Balenciaga is committed to providing an environment that encourages professional growth and development, offering employees the opportunity to thrive within the brand or across the Kering Group.
- Assist the Store Director in managing floor coverage, driving sales, visual merchandising, and operational functions.
- Analyze sales results daily, weekly, and monthly, and conduct regular assessments.
- Support the Store Director in reporting relevant information to headquarters and sharing insights with the store team.
- Monitor the business environment, including local competition.
- Provide high-quality feedback and reports to the Store Director.
- Lead Department Managers in achieving quantitative and qualitative goals.
- Implement action plans defined with headquarters and ensure follow-up.
- Update store team on KPIs and support them in achieving targets.
- Create and maintain a positive work environment, embodying brand behaviors.
- Motivate and challenge the team daily, supporting team and individual activities.
- Attract, develop, and retain talent, managing Department Managers and supporting sales team development.
- Promote the brand internally and externally, ensuring client satisfaction and brand image consistency.
- Oversee clienteling approach and ensure excellent client experience.
- Ensure compliance with legal, safety, security, and internal requirements.
- Oversee day-to-day store operations, including opening and closing.
- Maintain cost-consciousness in initiatives and expense decisions.
- Process payroll, maintain schedules, and ensure staff adherence to attendance policies.
- Manage inventory activities and warehouse stock, reporting discrepancies.
- Challenge and improve current processes to sustain growth and efficiency.
- Commitment to participate in innovative projects.
- At least 3 years of experience in a managerial position overseeing a team of at least 10 people.
- Significant sales experience in the luxury retail industry.
- Successful managerial experience with goal setting, delegation, and follow-up.
- High sensitivity to client experience and loyalty.
- Precision and organizational skills.
- Adaptability and openness.
- Listening abilities and curiosity.
- High availability and responsiveness.
- Product and fashion sensitivity.
- Mastery of digital skills.
- Exceptional client service and interpersonal skills.
At least 3 years in a managerial role within the luxury retail sector, managing a team of 10 or more.
A reasonable estimate of the current salary range is $80,000 USD to $85,000 USD annually.
Balenciaga offers opportunities for professional development within the brand and the Kering Group, fostering a stimulating and fulfilling workplace environment.
Balenciaga is dedicated to fostering a diverse and inclusive workplace, believing that diversity enriches the workplace and enhances the client experience. As an Equal Opportunity Employer, Balenciaga selects talent based on competencies and alignment with brand behaviors, ensuring all employees are set up for success.


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