Balenciaga Assistant Store Manager

Balenciaga, founded by Cristóbal Balenciaga in 1917, is a prestigious luxury fashion house known for its innovative designs and uncompromising quality. Established in Paris in 1937, the brand has become synonymous with modern fashion, offering a wide range of ready-to-wear collections, leather goods, shoes, and accessories. Under the creative direction of Demna Gvasalia since 2015, Balenciaga continues to be a leading name in the fashion industry and is part of the Kering Group.

1. Assist the Store Manager in supervising sales floor, visual merchandising, customer service, and operational functions.
2. Support the Store Manager and manage department heads to achieve sales and qualitative targets.
3. Create and maintain a positive and stimulating work environment.
4. Attract, develop, and retain talent.
5. Motivate and challenge the team to achieve excellence.
6. Act as a brand ambassador, supporting and promoting Balenciaga's culture internally and externally.
7. Ensure customer experience aligns with brand guidelines.
8. Recruit, develop, and retain clients, focusing on VIC and VVIC.
9. Build a network to enhance local and international luxury business.
10. Ensure compliance with store processes, legal, safety, and HR regulations.
11. Propose solutions to support growth and ensure store efficiency.
12. Supervise team scheduling.

1. Significant experience as a manager in luxury retail.
2. Proven experience in team management, setting objectives, delegating tasks, and monitoring results.
3. Strong clienteling experience with a solid client portfolio.
4. Precision, organizational skills, adaptability, open-mindedness, listening skills, and curiosity.
5. High availability and responsiveness.
6. Sensitivity to products and fashion.
7. Proficiency with digital tools.
8. Excellent interpersonal and customer service skills.

Significant experience as a manager in luxury retail, with proven team management and clienteling skills.

Balenciaga is committed to fostering professional development within the company and the Kering Group. Managers are encouraged to build high-performing teams focused on excellence. Employees are supported to reach their full potential in a stimulating and fulfilling work environment.

Balenciaga is dedicated to diversity and believes it enriches the workplace and customer experience. The company is committed to equal opportunity and selects talent based on skills and brand values. The recruitment process is designed to help candidates excel within the company.