Alfred Dunhill Sales Associate

New York City • USA

Wednesday, July 16, 2025

Alfred Dunhill, a distinguished name in luxury fashion, operates under the esteemed Richemont Group, a global leader in luxury goods. Known for its commitment to craftsmanship and innovation, Alfred Dunhill offers a dynamic work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Represent the brand by engaging with clients in the sale of luxury clothing and accessories.
2. Contribute to achieving personal and store sales goals.
3. Maintain exceptional customer service, product knowledge, and boutique procedures.
4. Develop and sustain excellent clientele relationships with consistent follow-up, including thank you notes, appointments for new product reviews, and event invitations.
5. Assist with inventory management and special projects as required.
6. Adhere to store operational policies and procedures, ensuring visual standards are impeccably maintained.
7. Achieve personal sales and productivity targets as agreed with the store manager.
8. Uphold housekeeping and visual standards of the store.

1. Bachelor’s degree preferred.
2. Minimum of 3-5 years of experience in contemporary or luxury fashion retail sales.
3. Strong attention to detail with the ability to multitask.
4. Flexible schedule availability.
5. Excellent interpersonal and communication skills, both written and verbal.
6. Experience in made-to-measure (MTM) sales is advantageous.
7. Comprehensive knowledge of merchandise features and benefits to maximize sales opportunities.
8. Ability to identify customer needs and address objections effectively.
9. Adherence to the company's loss prevention program.
10. Proficiency in client book management and clienteling.
11. Sales-driven, goal-oriented, dedicated, and trustworthy.
12. Positive, high-energy, friendly, outgoing, and engaging personality.
13. Attentive and focused, with the instinct to reach out and engage with customers.
14. Proficiency in operating the POS register.
15. General computer proficiency in Microsoft Word, Excel, and email.

1. Customer engagement
2. Sales techniques
3. Client relationship management
4. Inventory management
5. Visual merchandising
6. Communication skills
7. Problem-solving
8. POS system operation
9. Microsoft Office proficiency

A minimum of 3-5 years in contemporary or luxury fashion retail sales is required.

Bachelor’s degree preferred.

Expected hourly range: $21- $25/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, access to an employee assistance program, and volunteer days off.

At Richemont, the emphasis is on crafting the future with a focus on employee wellbeing and community engagement. The company fosters a supportive and innovative environment where employees are encouraged to make a difference both within the organization and in their local communities.