Alfred Dunhill Humidor Specialist

Alfred Dunhill, a prestigious name in luxury menswear and accessories, operates under the esteemed Richemont Group, a global leader in luxury goods. Known for its commitment to craftsmanship and innovation, Alfred Dunhill offers a sophisticated work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Lead Humidor sales to meet or exceed targets.
2. Participate in daily meetings and maintain communication with the retail team to identify opportunities.
3. Refer clients to other business areas to enhance their experience.
4. Ensure high standards and exceptional client experience consistently.
5. Expand the client book and maintain regular outreach with product updates and event invitations.
6. Train retail team members to ensure comprehensive product knowledge and encourage internal referrals.
7. Maintain accurate records of Keeps and communicate effectively with Keep holders and store operations.
8. Manage stock efficiently, including monthly cycle counts, audits, and organizing domestic and international shipping.
9. Complete weekly sales reports with insights to drive business growth.
10. Ensure merchandising aligns with store standards and stock presentation is commercially appealing.
11. Communicate stock issues or losses with the Store Manager and Stock Manager.
12. Act as a brand ambassador within the local community and at events.
13. Lead planning and execution of Humidor events.
14. Develop relationships with aligned brands to drive business growth.

1. Previous experience in the cigar industry.
2. Experience supervising a luxury retail business, preferably with an international clientele.
3. Thorough understanding of stock care and maintenance processes.
4. Knowledge of humidifying processes.
5. Extensive knowledge of cigars and the cigar industry.

1. Professional working approach.
2. Excellent interpersonal skills.
3. Strong communication skills.
4. Passion for the brand and ability to enthuse clients.

Previous experience in the cigar industry and supervising a luxury retail business.

The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to work with a diverse and talented team.

Alfred Dunhill, as part of the Richemont Group, values diversity, freedom, and solidarity. The company fosters a culture of empathy, curiosity, courage, humility, and integrity, while caring for the world and encouraging untapped potential.