Alfred Dunhill Humidor Specialist
Alfred Dunhill, a prestigious name in luxury menswear and accessories, operates under the esteemed Richemont Group, a global leader in luxury goods. Known for its commitment to craftsmanship and innovation, Alfred Dunhill offers a sophisticated work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.
- Lead Humidor sales to meet or exceed targets.
- Participate in daily meetings and maintain communication with the retail team to identify opportunities.
- Refer clients to other business areas to enhance their experience.
- Ensure high standards and exceptional client experience consistently.
- Expand the client book and maintain regular outreach with product updates and event invitations.
- Train retail team members to ensure comprehensive product knowledge and encourage internal referrals.
- Maintain accurate records of Keeps and communicate effectively with Keep holders and store operations.
- Manage stock efficiently, including monthly cycle counts, audits, and organizing domestic and international shipping.
- Complete weekly sales reports with insights to drive business growth.
- Ensure merchandising aligns with store standards and stock presentation is commercially appealing.
- Communicate stock issues or losses with the Store Manager and Stock Manager.
- Act as a brand ambassador within the local community and at events.
- Lead planning and execution of Humidor events.
- Develop relationships with aligned brands to drive business growth.
- Previous experience in the cigar industry.
- Experience supervising a luxury retail business, preferably with an international clientele.
- Thorough understanding of stock care and maintenance processes.
- Knowledge of humidifying processes.
- Extensive knowledge of cigars and the cigar industry.
- Professional working approach.
- Excellent interpersonal skills.
- Strong communication skills.
- Passion for the brand and ability to enthuse clients.
Previous experience in the cigar industry and supervising a luxury retail business.
The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to work with a diverse and talented team.
Alfred Dunhill, as part of the Richemont Group, values diversity, freedom, and solidarity. The company fosters a culture of empathy, curiosity, courage, humility, and integrity, while caring for the world and encouraging untapped potential.


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