Alfred Dunhill Humidor and Ready-to-Wear Sales Specialist

London • UK

Wednesday, March 5, 2025

Alfred Dunhill, a quintessentially British brand since 1893, is renowned for crafting luxurious and stylish products for discerning gentlemen. As part of the Richemont Group, Alfred Dunhill offers a dynamic and innovative work environment that values commitment, commercial acumen, and creative thinking.

1. Support the operations of the Dunhill Humidor and Ready-to-Wear business at the Bourdon House flagship store.
2. Maximize sales and profitability across all product lines while ensuring exceptional customer service.
3. Cultivate strong relationships with key clients and industry partners, adhering to brand standards.
4. Provide expert advice on cigar selection and humidor maintenance.
5. Drive sales and develop relationships with both new and existing clients.
6. Achieve and exceed individual and departmental sales targets.
7. Manage client inquiries, complaints, exchanges, and special requests professionally.
8. Oversee inventory levels, ensuring optimal stock rotation and minimizing waste.
9. Maintain accurate records of stock levels and sales data.
10. Ensure proper storage and maintenance of cigars, maintaining optimal humidity and temperature levels.
11. Implement robust stock control procedures.
12. Participate in planning and executing in-store events and promotions.
13. Collaborate in developing marketing materials and campaigns for the Humidor.
14. Maintain high brand awareness and consistency within the Humidor department.

1. Experience in a luxury goods retail environment.
2. Proven experience managing stock in a high-value environment.
3. Experience with CRM systems.
4. Experience in a similar role within the cigar industry.
5. Thorough understanding of cigar care and maintenance.
6. Extensive knowledge of premium cigar brands.

1. Proficiency in using Inventory Management Software.
2. Experience with POS systems.
3. Knowledge of event planning and execution.
4. Experience with wine or spirits sales.
5. Excellent communication and interpersonal skills.
6. Ability to build rapport with high-net-worth individuals.
7. Professional demeanor.
8. Strong organizational and time management skills.
9. Passion for the Dunhill brand.
10. Experience working with international clientele.

Experience in luxury goods retail, specifically in managing stock and client relations in a high-value environment, with a focus on cigars.

The role offers a comprehensive benefits package, fostering a supportive and inclusive work environment.

Alfred Dunhill, as part of the Richemont Group, prides itself on its diverse and inclusive culture, valuing empathy, curiosity, courage, humility, and integrity. The company encourages a collegial and loyal atmosphere, committed to making a positive impact on the world.