Alfred Dunhill Business Intelligence and Commercial Operations Senior Manager

Tokyo • Japan

Thursday, May 29, 2025

Alfred Dunhill, a distinguished name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a larger conglomerate, the brand benefits from a robust global presence and an unwavering dedication to quality. Alfred Dunhill offers a dynamic and enriching work environment where employees are encouraged to excel and contribute to the brand's prestigious legacy.

1. Design and implement a comprehensive business intelligence strategy to enhance data visibility and accessibility across the organization.
2. Develop management tools and KPIs to optimize sales, store, and staff performance through a global Retail Operations strategy.
3. Review performance metrics of boutiques and outlets to identify growth opportunities.
4. Lead the development of advanced analytics capabilities, including predictive modeling, data mining, and machine learning.
5. Oversee the creation of dashboards, reports, and visualization tools for key performance indicators and business metrics.
6. Collaborate with cross-functional teams to identify data needs and drive data-driven initiatives.
7. Mentor and develop a high-performing team of data professionals.
8. Ensure data governance and quality standards are met.
9. Oversee and manage company operations to ensure efficiency and timely execution.
10. Design and implement operational strategies to promote organizational efficiency.
11. Coordinate with department heads to align operations with business strategy.
12. Monitor operational performance and adjust as necessary to meet objectives.
13. Develop and manage operational budgets and resources.
14. Drive initiatives to improve customer service and business performance.
15. Ensure compliance with legal and regulatory requirements.
16. Lead and inspire teams to support retail sales and achieve exceptional customer experience and operational excellence.

1. 10+ years of experience in retail, with a strong background in retail operations and business intelligence.
2. Proven managerial experience in supervising teams.
3. Strong numerical, analytical, and presentation skills.

1. Influential with strong capabilities in a matrix environment.
2. Analytical and critical thinking skills with attention to detail.
3. High problem-solving capability.
4. Professional and proactive demeanor.
5. Solid communication and interpersonal skills.
6. Excellent project management skills.
7. Ability to work collaboratively in a team environment.
8. Fluency in Japanese and English; additional languages are a plus.
9. Proficient with Microsoft Office Suite.

Over 10 years of experience in retail, demonstrating expertise in retail operations and business intelligence, with managerial experience in team supervision.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Alfred Dunhill fosters a culture of innovation, collaboration, and excellence. The company values diversity and encourages employees to bring their unique perspectives to the table. With a focus on professional growth and development, Alfred Dunhill provides a supportive environment where talent is nurtured and success is celebrated.