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Alaïa Senior Sales Associate
Alaïa, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and commitment to empowering femininity. As part of the esteemed Richemont Group, Alaïa offers a unique opportunity for professionals to engage with a multicultural clientele and contribute to a legacy of excellence.
- Deliver an exceptional customer experience by embodying the values, history, and DNA of Maison Alaïa.
- Master the Client Journey, ensuring expert presentation of collections and products.
- Recruit, retain, and develop a prestigious local and international clientele.
- Build and manage a solid client portfolio through personalized interactions.
- Analyze key sales and CRM indicators to achieve ambitious store objectives.
- Collaborate with management to adjust sales strategies based on trends and performance.
- Ensure efficient inventory management and adhere to internal procedures.
- Apply visual merchandising guidelines and propose innovative solutions for product layout.
- Participate in training and skills development of the sales team.
- Engage in after-sales activities and ensure impeccable service throughout the Client Journey.
- Maintain a neat presentation in line with brand guidelines.
- Prepare sales reports and share analyses with management.
- Minimum of 3-5 years of experience in luxury retail.
- Proven track record in sales and delivering elevated client experiences.
- Strong team player.
- Highly motivated and fast learner.
- Excellent communication skills.
- Well-groomed with a pleasant and dynamic personality.
- Fluency in Thai and English; additional languages are a plus.
At least 3-5 years of retail experience in luxury retail with a strong track record in sales and client relationship building.
Engagement with a prestigious brand, opportunities for professional development, and a dynamic work environment.
Alaïa fosters a welcoming and inclusive atmosphere, encouraging creativity and collaboration among its team members. The brand values its multicultural community and is dedicated to nurturing long-lasting client relationships.