Alaïa Senior Sales Advisor
Alaïa, a distinguished Parisian fashion house established in 1964, is renowned for its couture essence and timeless aesthetic. Under the visionary leadership of Creative Director Pieter Mulier, the brand continues to honor the legacy of its founder, Azzedine Alaïa, by crafting sculptural silhouettes that celebrate the free beauty of women. As part of the Richemont Group, Alaïa offers a unique opportunity to work within a prestigious conglomerate that values creativity, innovation, and excellence.
- Serve as a brand ambassador, embodying the values, history, and DNA of Maison Alaïa.
- Deliver an exceptional client experience through expert presentation of collections and products.
- Recruit, retain, and develop a prestigious local and international clientele through proven clienteling expertise.
- Build and manage a robust client portfolio by personalizing each interaction, including VIP visits, phone calls, and private appointments.
- Proactively analyze key performance indicators, such as sales and CRM data, to achieve boutique objectives.
- Ensure boutique presentation aligns with Maison's visual merchandising recommendations.
- Participate in stock management in accordance with internal procedures.
- Assist in preparing detailed daily sales reports with the Store Manager.
- Significant and successful experience as a Sales Advisor in the luxury fashion sector.
- Excellent interpersonal skills and a strong sense of customer service.
- Curious, open-minded, proactive, and a strong team player.
- Sensitivity to art, design, and a pronounced fashion and haute couture culture.
- Fluency in English and French is essential; additional language skills are appreciated.
- Expertise in clienteling and customer relationship management.
- Strong analytical skills for performance metrics.
- Proficiency in visual merchandising.
Proven track record in luxury fashion sales, with a focus on clienteling and customer relationship management.
Competitive benefits package, including opportunities for professional development within the Richemont Group.
Maison Alaïa fosters a welcoming and empowering environment, nurturing a multicultural community of clients and employees. The brand is committed to creating bespoke moments that reveal and empower femininity, while maintaining a dedication to perfection and modernity.