Alaïa Sales Associate

London • UK

Monday, December 9, 2024

Alaïa, a distinguished name in the luxury fashion industry, is part of the esteemed Richemont Group, known for its commitment to excellence and innovation. The brand embodies the rich heritage of haute couture, offering an unparalleled experience to its clientele. As an employer, Alaïa fosters a dynamic and inclusive work environment, encouraging creativity and professional growth among its employees.

1. Welcome clients to the boutique and introduce them to the heritage of Alaïa.
2. Ensure an exceptional customer experience while achieving sales targets.
3. Focus on CRM activities to cultivate a loyal client base for the brand and boutique.
4. Nurture genuine customer relationships and develop a successful client book.
5. Work within the flagship boutique to meet KPI and sales targets.
6. Collaborate effectively both individually and as part of a team in a competitive retail environment.
7. Act as an exemplary brand ambassador, reflecting the Alaïa attitude.
8. Share expertise with clients and team members.

1. Passion for luxury fashion and the Alaïa brand.
2. Proactive and initiative-driven.
3. Ability to work in a quiet, appointment-based boutique environment.
4. Hands-on and hard-working approach.

1. Strong communication skills.
2. Ability to nurture customer relationships.
3. Team collaboration skills.
4. Expertise in CRM activities.

Experience in luxury retail sales, preferably within a boutique setting.

The position offers a dynamic work environment with opportunities for professional growth within the Richemont Group.

Alaïa and Richemont value diversity, freedom, collegiality, and solidarity. The company fosters empathy, curiosity, courage, humility, and integrity, while caring for the world it inhabits.