Alaïa International Retail Director

Paris • France

Tuesday, July 29, 2025

Alaïa, a distinguished name in the luxury fashion industry, is renowned for its unique vision and commitment to excellence. As part of the Richemont Group, Alaïa benefits from the strength and resources of a global luxury conglomerate, offering unparalleled opportunities for growth and innovation. The brand is celebrated for its exquisite craftsmanship and timeless elegance, making it a coveted employer for those passionate about high fashion.

1. Define and manage sales and profitability objectives for all boutiques globally.
2. Implement action plans by region, market, and store to achieve commercial goals.
3. Analyze retail KPIs, identify growth opportunities, and implement corrective plans.
4. Oversee boutique openings and relocations with a focus on exclusivity and profitability.
5. Elevate the customer experience to an exceptional level, adhering to Alaïa's brand codes.
6. Develop a highly personalized approach to customer relations.
7. Supervise loyalty programs and management of Very Important Clients (VICs).
8. Ensure flawless execution of storytelling and sales ceremonies in collaboration with training teams.
9. Ensure perfect execution of retail operations, including merchandising, stock management, and back-of-house processes.
10. Foster a culture of retail excellence based on rigor, precision, and attention to detail.
11. Optimize retail tools, procedures, and flows to enhance efficiency while maintaining brand standards.
12. Lead, inspire, and develop Retail Managers and field teams, fostering a sense of pride and belonging.
13. Propose training, coaching, and skill development plans to elevate service and performance standards.
14. Establish a managerial culture focused on performance, kindness, and customer obsession.
15. Collaborate closely with Merchandising, Wholesale, E-commerce, Image, Training, Client, HR, and Finance teams to ensure alignment of actions.
16. Actively participate in strategic discussions on the evolution of the retail network, service, and model.

1. Minimum 10 years of experience in international retail roles within the luxury sector.
2. Proven experience in P&L management, commercial development, and network animation.
3. Strong product sensitivity, aesthetic appreciation, and attention to detail.
4. Natural leadership with the ability to unite multicultural teams around a demanding vision.
5. Keen sense of performance, customer service, and operational implementation.
6. Fluency in both French and English.

1. Strategic planning and execution
2. Advanced analytical skills
3. Exceptional leadership and team management
4. Strong communication and interpersonal skills
5. Proficiency in retail operations and merchandising
6. Cultural sensitivity and adaptability

A minimum of 10 years in international retail management within the luxury sector, with proven expertise in P&L management and commercial development.

Comprehensive benefits package including health insurance, retirement plans, and exclusive employee discounts.

Alaïa fosters a culture of excellence, creativity, and innovation, where employees are encouraged to embrace the brand's unique vision and contribute to its legacy. The workplace is characterized by a collaborative spirit and a commitment to nurturing talent and promoting diversity.