Alaïa Client Engagement Intern

Paris • France

Wednesday, October 1, 2025

ALAÏA, a distinguished name in the luxury fashion industry, is part of the esteemed Richemont Group, a conglomerate renowned for its portfolio of prestigious brands. As an employer, ALAÏA offers a dynamic and innovative environment where creativity and excellence are at the forefront. The brand is committed to fostering talent and providing opportunities for professional growth within the luxury sector.

1. Support the management of worldwide activation campaigns, including tracking the global client communication calendar and coordinating assets such as visuals and translations.
2. Collaborate with external agencies for campaign execution, including briefing, monitoring, and scheduling.
3. Contribute to the development of the clienteling and data capture application roadmap in collaboration with Richemont teams.
4. Monitor and communicate updates on application features and coordinate content integration for new collections.
5. Create training documents for retail teams and assist during training sessions.
6. Produce monthly reports on boutique KPIs and provide daily support to boutiques, including access creation and bug tracking.

1. Advanced degree (Bac+4/Bac+5) from a business school.
2. Minimum of 6 months experience in CRM, client experience, or retail operations.

1. Versatility and pragmatism with a proactive and dynamic approach.
2. Strong organizational skills with the ability to manage multiple projects and stakeholders.
3. Proficiency in numerical analysis and reporting tools.
4. Mastery of Microsoft Office Suite, particularly Excel and PowerPoint.
5. Fluency in written and spoken English.

A minimum of 6 months experience in CRM, client experience, or retail operations is required.

Advanced degree (Bac+4/Bac+5) from a business school.

Interns will gain invaluable experience in a prestigious luxury fashion house, with opportunities for professional development and networking within the Richemont Group.

ALAÏA fosters a culture of innovation and excellence, encouraging creativity and collaboration among its employees. As part of the Richemont Group, the company values diversity and inclusivity, providing a supportive and inspiring environment for professional growth.