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Alaïa Client Engagement Intern
Wednesday, October 1, 2025
ALAÏA, a distinguished name in the luxury fashion industry, is part of the esteemed Richemont Group, a conglomerate renowned for its portfolio of prestigious brands. As an employer, ALAÏA offers a dynamic and innovative environment where creativity and excellence are at the forefront. The brand is committed to fostering talent and providing opportunities for professional growth within the luxury sector.
- Support the management of worldwide activation campaigns, including tracking the global client communication calendar and coordinating assets such as visuals and translations.
- Collaborate with external agencies for campaign execution, including briefing, monitoring, and scheduling.
- Contribute to the development of the clienteling and data capture application roadmap in collaboration with Richemont teams.
- Monitor and communicate updates on application features and coordinate content integration for new collections.
- Create training documents for retail teams and assist during training sessions.
- Produce monthly reports on boutique KPIs and provide daily support to boutiques, including access creation and bug tracking.
- Advanced degree (Bac+4/Bac+5) from a business school.
- Minimum of 6 months experience in CRM, client experience, or retail operations.
- Versatility and pragmatism with a proactive and dynamic approach.
- Strong organizational skills with the ability to manage multiple projects and stakeholders.
- Proficiency in numerical analysis and reporting tools.
- Mastery of Microsoft Office Suite, particularly Excel and PowerPoint.
- Fluency in written and spoken English.
A minimum of 6 months experience in CRM, client experience, or retail operations is required.
Advanced degree (Bac+4/Bac+5) from a business school.
Interns will gain invaluable experience in a prestigious luxury fashion house, with opportunities for professional development and networking within the Richemont Group.
ALAÏA fosters a culture of innovation and excellence, encouraging creativity and collaboration among its employees. As part of the Richemont Group, the company values diversity and inclusivity, providing a supportive and inspiring environment for professional growth.
