Alaïa Boutique Manager

ALAÏA, a distinguished name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a larger conglomerate, ALAÏA benefits from a rich heritage and a global presence, offering employees the opportunity to engage with a brand that values creativity, craftsmanship, and a forward-thinking approach to fashion.

1. Uphold and demonstrate ALAÏA's identity and values within the boutique.
2. Drive excellence in store environment, product presentation, and team presentation.
3. Collaborate with marketing and visual merchandising to implement Maison strategy.
4. Stay informed about ALAÏA's market positioning and propose appropriate actions.
5. Act as a liaison between head office and retail, ensuring effective communication.
6. Conduct regular and purposeful store visits.
7. Optimize inventory management and seize opportunities while mitigating risks.
8. Negotiate with department stores and malls regarding events and media participation.
9. Prioritize client-centric decision making and enhance client experiences.
10. Manage boutique scheduling to optimize productivity and client outcomes.
11. Partner with Training and Performance to develop team capabilities.
12. Analyze client feedback to improve client experiences.
13. Achieve boutique goals and targets through observation and analysis.
14. Lead team development through training, coaching, and feedback.
15. Collaborate with HR in recruiting and performance evaluations.

1. Experience in multi-site management.
2. Proven ability in team building, motivation, and development.
3. Familiarity with KPIs and ability to develop action plans based on them.
4. Strategic thinking and efficient task management.
5. Strong relationship management and collaboration skills.
6. Ability to coach and provide performance feedback.
7. Problem-solving and decision-making skills within business boundaries.

1. Strong written and verbal communication skills.
2. Excellent commercial acumen.
3. Ability to lead performance improvement discussions.

Experience in managing multiple retail sites with a focus on team development and client-centric strategies.

ALAÏA offers a comprehensive benefits package, including opportunities for professional development and engagement with a leading luxury brand.

ALAÏA fosters a culture of excellence, creativity, and collaboration, encouraging employees to contribute to a dynamic and innovative environment. The brand values diversity and inclusivity, ensuring a supportive workplace for all.