Alaïa Boutique Manager
ALAÏA, a distinguished name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a larger conglomerate, ALAÏA benefits from a rich heritage and a global presence, offering employees the opportunity to engage with a brand that values creativity, craftsmanship, and a forward-thinking approach to fashion.
- Uphold and demonstrate ALAÏA's identity and values within the boutique.
- Drive excellence in store environment, product presentation, and team presentation.
- Collaborate with marketing and visual merchandising to implement Maison strategy.
- Stay informed about ALAÏA's market positioning and propose appropriate actions.
- Act as a liaison between head office and retail, ensuring effective communication.
- Conduct regular and purposeful store visits.
- Optimize inventory management and seize opportunities while mitigating risks.
- Negotiate with department stores and malls regarding events and media participation.
- Prioritize client-centric decision making and enhance client experiences.
- Manage boutique scheduling to optimize productivity and client outcomes.
- Partner with Training and Performance to develop team capabilities.
- Analyze client feedback to improve client experiences.
- Achieve boutique goals and targets through observation and analysis.
- Lead team development through training, coaching, and feedback.
- Collaborate with HR in recruiting and performance evaluations.
- Experience in multi-site management.
- Proven ability in team building, motivation, and development.
- Familiarity with KPIs and ability to develop action plans based on them.
- Strategic thinking and efficient task management.
- Strong relationship management and collaboration skills.
- Ability to coach and provide performance feedback.
- Problem-solving and decision-making skills within business boundaries.
- Strong written and verbal communication skills.
- Excellent commercial acumen.
- Ability to lead performance improvement discussions.
Experience in managing multiple retail sites with a focus on team development and client-centric strategies.
ALAÏA offers a comprehensive benefits package, including opportunities for professional development and engagement with a leading luxury brand.
ALAÏA fosters a culture of excellence, creativity, and collaboration, encouraging employees to contribute to a dynamic and innovative environment. The brand values diversity and inclusivity, ensuring a supportive workplace for all.


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