Alaïa Assistant Store Manager
Alaïa, a distinguished Parisian Fashion Maison renowned for its couture essence and timeless elegance, has been a beacon of innovation since 1964. Under the visionary leadership of Creative Director Pieter Mulier, the brand continues to redefine modernity and perfection through its sculptural silhouettes and iconic knitwear. As part of the esteemed Richemont Group, Alaïa offers a unique opportunity to work within a multicultural community that celebrates femininity and artistic excellence.
- Oversee boutique performance and sales achievement, co-monitoring sales targets and KPIs.
- Collaborate with the Boutique Manager on quarterly action plans to drive growth.
- Provide monthly and ad-hoc reporting on sales, traffic, KPIs, and propose corrective actions.
- Support team management and development to optimize performance and profitability.
- Communicate and motivate the team around the Maison's strategy and vision.
- Assist in conducting team meetings and annual performance management processes.
- Champion clienteling behaviors to drive a client-centric business.
- Elevate client experience in-store and out-of-store, ensuring brand guidelines are met.
- Define objectives for client retention, recruitment, and reactivation.
- Leverage clienteling tools to achieve sales targets and report on ROI.
- Ensure compliance with all group, Maison, and boutique policies and procedures.
- Monitor visual merchandising and maintain brand image and boutique presentation.
- Supervise boutique back office and administration.
- Proven track record in luxury retail management.
- Experience in team leadership and development.
- Strong understanding of clienteling and customer relationship management.
- Exceptional leadership and motivational skills.
- Proficiency in sales analysis and reporting.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Keen eye for visual merchandising and brand presentation.
A minimum of 3-5 years of experience in luxury retail management, preferably within a high-end fashion environment.
Bachelor's degree in Business, Fashion Management, or a related field is preferred.
Competitive benefits package including health insurance, employee discounts, and professional development opportunities.
Alaïa fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and a shared passion for fashion excellence. Employees are encouraged to contribute to the brand's legacy of innovation and to grow within a supportive and inspiring environment.