Acqua Di Parma Sales Assistant

Acqua di Parma, a distinguished name in the luxury fragrance and cosmetics sector, is part of a larger conglomerate renowned for its commitment to quality and sophistication. With roots tracing back to Parma in 1916, the brand embodies authentic Italian heritage and continues to bring refined Italianity to the global stage. The company fosters a vibrant culture driven by collaboration and a strong sense of community, offering employees the freedom to learn, grow, and evolve in a creative environment.

1. Achieve sales targets across all product categories.
2. Cultivate customer relationships through active engagement on the shop floor, delivering a unique service and shopping experience aligned with the brand's philosophy.
3. Master selling skills to meet customer needs effectively.
4. Act as a brand ambassador to build relationships with new customers and VIP clientele.
5. Maintain high standards in merchandising and brand image as per corporate guidelines.
6. Adhere to retail operations procedures and guidelines provided by headquarters.
7. Utilize main IT applications and systems, including Salesforce CRM, updating tools as necessary.
8. Develop a unique customer experience, ensuring impeccable service to build loyalty and expand the customer base.
9. Monitor stock levels and collaborate with the stock team for support.

1. Previous experience in the luxury industry with a customer-oriented attitude.
2. Entrepreneurial spirit with a proven ability to drive results.
3. Positive attitude, passion for fragrances, and team-oriented mindset.
4. Ability to listen and advise, with a penchant for challenges and sales.
5. Fluency in English; additional languages are advantageous.

1. Sales and customer service expertise.
2. Strong communication and interpersonal skills.
3. Proficiency in IT applications and CRM systems, particularly Salesforce.
4. Merchandising and brand image management.
5. Stock monitoring and inventory management.

Minimum of 3 years of experience in the luxury industry.

The role offers a dynamic work environment with opportunities for career growth and development within the luxury sector.

The workplace culture at Acqua di Parma is one of collaboration and community, where employees are encouraged to refine their craft and shape their career paths with autonomy and care. The company values creativity and offers a supportive environment for personal and professional growth.