Acqua Di Parma Retail & Training Manager

Paris • France

Sunday, December 15, 2024

Acqua di Parma, a prestigious brand within the luxury conglomerate LVMH, is renowned for its exquisite fragrances and sophisticated cosmetics. As part of LVMH, Acqua di Parma benefits from the conglomerate's global reach and resources, offering unparalleled opportunities for career growth and development within the luxury sector.

1. Enhance brand visibility and communication strategies.
2. Strive for operational excellence in brand expression.
3. Develop and implement strategic plans for department store activations.
4. Encourage team development and ecosystem expansion.
5. Define, deploy, and manage sales objectives and KPIs.
6. Propose initiatives to boost sales in retail spaces.
7. Negotiate annual agreements with retail partners.
8. Adopt productivity and profitability approaches for specific business units.
9. Animate, unite, and motivate retail teams, fostering teamwork.
10. Support managers in leading their teams effectively.
11. Propose and manage incentives and bonuses.
12. Conduct annual performance reviews and contribute to career path development.
13. Recruit and integrate new team members.
14. Identify and propose tailored training plans for each employee.
15. Develop skills through targeted training programs and field coaching.
16. Coordinate and organize training schedules for wholesale sessions.
17. Promote a unique and memorable customer experience in coordination with Italy.
18. Successfully open new flagship stores and manage seasonal locations.
19. Expand and renew the customer base and enhance clienteling efforts.

1. Expertise in retail with a strong field presence.
2. Ambition and determination to grow teams.
3. Passion for customer service and experience.
4. Proficiency in numerical analysis and KPI management.
5. Affinity and enthusiasm for luxury products.
6. Strong skills in CRM and clienteling.
7. Proactive, optimistic, curious, and resourceful personality.
8. Fluency in English.

1. Retail management
2. Team leadership
3. Sales strategy development
4. Customer relationship management
5. Numerical analysis
6. Training and development
7. Communication and negotiation
8. Fluency in English

A minimum of 3 years of experience in retail management is required.

The position offers a hybrid working mode, combining the flexibility of remote work with the dynamic environment of in-office collaboration.

Acqua di Parma fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to embody the brand's values and contribute to its prestigious image. The workplace environment is dynamic, with a strong emphasis on professional growth and customer-centricity.