Acqua Di Parma Counter Manager

Acqua di Parma, a distinguished brand under the LVMH conglomerate, embodies the essence of Italian luxury through its exquisite range of fragrances and lifestyle products. With a rich heritage dating back to 1916, the brand is renowned for its commitment to quality, sophistication, and creativity. As part of the LVMH family, Acqua di Parma offers its employees unparalleled opportunities for growth and development within a dynamic and collaborative environment.

1. Provide professional consultation to both local and international clientele.
2. Sell Acqua di Parma products including fragrances, home scents, grooming products, and leather and travel collections.
3. Contribute to the brand's establishment and growth.
4. Monitor and manage counter performance through KPI analysis.
5. Drive sales development at the counter.
6. Manage inventory effectively to ensure optimal product availability.
7. Conduct customer retention activities and manage the CRM database.
8. Present merchandise on-site and implement Acqua di Parma's guidelines and standards.
9. Operate the cash register and assist with inventory counts.

1. Passion for sales and customer consultation.
2. Experience in the perfumery sector, particularly in sales and consultation.
3. Comprehensive knowledge of the fragrance industry and luxury segment.
4. Fluency in German; additional language skills are advantageous.
5. Excellent communication skills.
6. Enjoyment of teamwork, reliability, and commitment.
7. Independent and responsible work ethic.

1. Customer service expertise
2. Sales proficiency
3. Inventory management
4. KPI analysis
5. CRM management
6. Communication skills
7. Team collaboration

A minimum of 3 years of experience in the perfumery sector, particularly in sales and customer consultation, is required.

The collective agreement minimum salary is €33,068 gross per year for 38.5 hours per week, with a willingness to pay more based on qualifications and experience.

Opportunities for further training and development within the LVMH group, collaboration with passionate team members, and representation of the luxury brand Acqua di Parma.

Acqua di Parma fosters a culture rooted in authentic Italian tradition, emphasizing the creation of extraordinary moments. The company values collaboration and community, offering a space for learning, growth, and development. It is committed to ensuring all employees feel valued and recognized, promoting a diverse and inclusive work environment.