Acqua Di Parma Boutique Manager

Acqua di Parma, a distinguished name in the luxury fragrance industry, is part of the prestigious LVMH Group. Known for its exquisite craftsmanship and timeless elegance, Acqua di Parma offers a unique work environment where tradition meets innovation. As an employer, the brand is committed to fostering a culture of excellence and creativity, providing employees with opportunities to grow within the expansive luxury network of LVMH.

1. Represent the Acqua di Parma brand and share its history, products, and values with clients and team members.
2. Ensure the boutique maintains a high-end image and meets sales objectives, including revenue, average basket size, and CRM card acquisition.
3. Manage and develop the boutique's ecosystem, including initiating partnerships and operations in collaboration with headquarters.
4. Enhance the customer experience through strategic store layout and optimization.
5. Maintain the boutique's visual and operational standards, ensuring exceptional customer service and product recommendations.
6. Drive customer acquisition and retention through targeted clienteling and prospect engagement.
7. Achieve monthly sales targets and manage key performance indicators such as average basket size, visit frequency, and conversion rates.
8. Conduct market research and propose strategies to boost sales.
9. Manage inventory, oversee restocking, and fulfill customer demands.
10. Lead and develop the sales team, fostering teamwork and providing regular feedback.
11. Conduct regular briefings on quantitative and qualitative objectives.
12. Create schedules and allocate tasks, ensuring adherence to Acqua di Parma's sales ceremony and storytelling.
13. Enhance sales skills and techniques among team members.

1. Bachelor's or Master's degree in Commerce or related field.
2. Proven experience in management and sales within the luxury or cosmetics sector.
3. Fluency in English; proficiency in additional languages is advantageous.
4. Strong interpersonal skills and adaptability.
5. Ability to initiate, organize, and execute events.

1. Proficiency in sales techniques and KPI management.
2. Ability to build and lead high-performing teams.
3. Organizational skills and ability to manage priorities.
4. Proactive and capable of thriving in a demanding and dynamic environment.
5. Proficiency in computer tools.

Minimum of 5 years in a management role within the luxury or cosmetics industry.

Bachelor's or Master's degree in Commerce or related field.

Opportunities for career advancement within the LVMH Group and a dynamic work environment.

Acqua di Parma prides itself on a culture that blends traditional craftsmanship with modern innovation. The brand values creativity, excellence, and a collaborative spirit, offering a workplace where employees can thrive and contribute to the legacy of luxury.