Acqua Di Parma Account Manager

Kingston • UK

Friday, June 27, 2025

Acqua Di Parma, a distinguished name in the realm of luxury perfumes and cosmetics, operates under the esteemed umbrella of LVMH, a global leader in luxury goods. The brand is renowned for its timeless elegance and commitment to quality, making it a coveted employer for those passionate about luxury retail and customer service excellence.

1. Achieve counter sales targets and corporate objectives.
2. Set and follow individual and collective sales objectives on a weekly and monthly basis.
3. Collate and submit sales reports to the line manager by specified deadlines.
4. Monitor competitor activity and communicate insights to the team to enhance counter activity.
5. Proactively seek opportunities and promote in-store events to maximize sales.
6. Ensure the delivery of luxury-level customer service and foster customer loyalty.
7. Handle customer complaints discreetly and effectively.
8. Maintain correct stock levels and ensure merchandising aligns with company guidelines.
9. Motivate and inspire colleagues and department managers to cultivate a passion for the brand.
10. Communicate corporate strategy and goals to team members.
11. Build relationships with store management and ensure team professionalism.
12. Adhere to company policies and procedures and manage counter administration and reporting.

1. Minimum 3 years of experience in a similar role.

1. Results and business orientation
2. Leadership skills
3. Strong retail experience
4. Adaptability and problem-solving
5. Self-confidence and customer engagement
6. Professionalism and proactivity
7. Excellent selling and communication skills
8. Computer and analytical skills
9. Commercial awareness

A minimum of three years of experience in a similar role within the luxury retail sector is required.

The role offers an opportunity to work with a prestigious luxury brand, fostering professional growth and development within the luxury retail industry.

The company culture at Acqua Di Parma is deeply rooted in luxury and excellence, with a focus on delivering superior customer experiences. Employees are encouraged to embody the brand's values of elegance and quality, fostering a professional yet passionate work environment.