Acqua Di Parma Account Manager

Cardiff • UK

Friday, June 27, 2025

Acqua Di Parma, a distinguished name in the luxury fragrance industry, is part of the esteemed LVMH Group, known for its commitment to excellence and innovation. As an employer, Acqua Di Parma offers a dynamic and enriching environment where creativity and passion for luxury are at the forefront, providing employees with opportunities to thrive and excel in their careers.

1. Achieve counter sales targets and corporate objectives.
2. Set and follow individual and collective objectives weekly and monthly.
3. Collate sales information and submit reports to the line manager by deadlines.
4. Monitor competitor activity and communicate insights to the team.
5. Proactively seek opportunities and promote in-store events to maximize sales.
6. Ensure delivery of luxury service to customers and develop customer loyalty.
7. Handle customer complaints discreetly and effectively.
8. Maintain correct stock levels and ensure effective merchandising.
9. Motivate and inspire colleagues, fostering a passion for the brand.
10. Communicate corporate strategy and goals to team members.
11. Build relationships with store management and ensure compliance with company guidelines.
12. Adhere to company policies and procedures and manage counter administration and reporting.

1. Results and business-oriented mindset.
2. Strong leadership skills.
3. Proven retail experience.
4. Adaptability and problem-solving capabilities.
5. Self-confidence and ease in engaging with customers.
6. Professional, proactive, and positive demeanor.

1. Excellent selling and communication skills.
2. Good computer and analytical skills.
3. Commercial awareness.

Minimum of 3 years in a relevant role within the retail or luxury industry.

Employees enjoy a vibrant work environment with opportunities for professional growth and development within the luxury sector.

The company fosters a culture of elegance, innovation, and excellence, where employees are encouraged to express their creativity and passion for luxury. The workplace is collaborative, with a focus on achieving shared goals while maintaining the highest standards of service and quality.