A. Lange & Söhne Senior Watch Advisor

A. Lange und Söhne, a prestigious name in the world of horology, is part of the Richemont Group, a conglomerate renowned for its portfolio of luxury brands. As an employer, A. Lange und Söhne offers a dynamic and enriching environment where craftsmanship and innovation are at the forefront. Employees are encouraged to cultivate their skills and contribute to the brand's legacy of excellence.

1. Achieve personal sales targets in alignment with brand retail strategy and compliance with legal and fiscal regulations.
2. Maximize profitability while minimizing costs and regularly analyze missed sales opportunities with management.
3. Organize private viewings for potential VIP clients and discuss business opportunities with management.
4. Act as a brand ambassador, ensuring excellence in client interactions and maintaining boutique standards.
5. Engage in customer relationship management activities, fostering genuine relationships and handling client complaints with care.
6. Participate in store operations management, including stocktaking, quality control, and maintenance of timepieces.
7. Ensure compliance with financial procedures and regulations, managing cash register and financial reporting.
8. Collaborate with team members, sharing knowledge and supporting onboarding processes for new employees.

1. Proven track record in luxury retail sales, preferably within the watchmaking industry.
2. Strong understanding of brand guidelines and retail strategies.
3. Ability to analyze sales data and develop action plans.

1. Exceptional customer service and relationship-building skills.
2. Strong communication and interpersonal skills.
3. Proficiency in CRM tools and retail management systems.
4. Attention to detail and organizational skills.

A minimum of 3-5 years of experience in luxury retail sales, with a focus on high-end watches or similar luxury products.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Employees benefit from a supportive work environment that values diversity and fosters professional growth. Opportunities for training and development are provided, along with a comprehensive benefits package.

The company culture at A. Lange und Söhne is characterized by a commitment to excellence, innovation, and the nurturing of diverse talents. The workplace is collaborative, with a focus on empathy, integrity, and a shared passion for the art of watchmaking.