A. Lange & Söhne Retail Operations Administrator
A. Lange und Söhne, a prestigious name in the luxury watchmaking industry, is renowned for its exquisite craftsmanship and timeless designs. As part of the Richemont Group, a global leader in luxury goods, A. Lange und Söhne offers a dynamic work environment that values innovation, precision, and excellence. The company is committed to fostering a culture of creativity and collaboration, providing employees with opportunities to grow within the luxury sector.
- Manage all administrative aspects of the retail business, including data entry, invoicing, and goods reception and shipping.
- Support the Retail Director and Boutique Manager in organizing retail operations and ensuring efficient after-sales service.
- Monitor and manage boutique stock, ensuring accurate monthly stock takes and timely replenishment.
- Coordinate with marketing to maintain boutique appearance and manage supplies and petty cash.
- Ensure compliance with retail policies and procedures, including invoicing and document filing.
- Maintain stock of marketing materials and track corporate gifts.
- Provide exceptional hospitality to clients, maintaining cleanliness and organization of boutique areas.
- Process client orders and invoices accurately and promptly using the GEMINI system.
- Handle all claims and returns in accordance with Richemont procedures.
- Support marketing activities, including retail events and merchandising logistics.
- Bachelor’s degree or equivalent.
- Proficiency in MS Office, particularly Excel.
- Excellent command of English; proficiency in French, German, or Arabic is advantageous.
- Strong business writing and verbal communication skills.
- Organizational skills and ability to work under pressure.
Up to 3 years of experience in sales and/or marketing.
Bachelor’s degree or equivalent.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and growth within the luxury sector.
A. Lange und Söhne fosters a culture of precision, innovation, and collaboration. As part of the Richemont Group, employees are encouraged to bring their unique perspectives and creativity to the workplace, contributing to the brand's legacy of excellence.


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