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A. Lange & Söhne Retail Director
A. Lange und Söhne, a prestigious name in the luxury watchmaking industry, is renowned for its commitment to precision, craftsmanship, and timeless elegance. As part of the Richemont Group, a global leader in luxury goods, the brand offers a dynamic and sophisticated work environment that fosters innovation and excellence.
- Identify and maximize turnover opportunities across Tokyo, Osaka, and Nagoya retail locations.
- Develop and implement action plans to achieve boutique teams' KPIs and productivity.
- Assess sales potential, define targets, and motivate teams to achieve sales goals.
- Direct sales leads conversion and activate product launches, events, and CRM campaigns.
- Provide accurate sales forecasts and manage retail budgets.
- Collaborate with Marketing, Operations, and HR to meet boutique needs.
- Participate in monthly boutique meetings and quarterly HQ meetings.
- Monitor market trends and provide assessments of boutique and competitor performance.
- Support client development and CRM strategies to enhance client relationships.
- Contribute to regional strategic plans and translate global strategies into action plans.
- Participate in new boutique openings, relocations, and renovations.
- Manage customer service integration into the retail business model.
- Develop boutique managers' skills in management, leadership, and coaching.
- Facilitate team management and HR processes, including hiring and training.
- Bachelor’s and/or Master’s degree in business, retail management, marketing, communication, or related field.
- Strong leadership and communication skills.
- Excellent analytical and figures acumen.
- Proficiency in English and other regional languages.
- IT proficiency in MS Office.
- Strong sense of luxury service and experience.
At least 8-10 years of sales, retail, or commercial experience at a managerial level in a multinational environment, preferably within the luxury industry.
Bachelor’s and/or Master’s degree, preferably in business with a major in retail management, marketing, communication or a related field.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
A. Lange und Söhne fosters a culture of precision, elegance, and innovation, encouraging employees to excel in a collaborative and dynamic environment. As part of the Richemont Group, the brand emphasizes professional growth and development, offering opportunities for advancement and continuous learning.