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A. Lange & Söhne Boutique Manager
A. Lange und Söhne, a prestigious brand within the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury timepieces. As part of Richemont, a global leader in the luxury goods sector, A. Lange und Söhne benefits from a rich heritage and a commitment to innovation, quality, and excellence. The brand is dedicated to fostering a diverse and inclusive workplace, valuing the unique skills and perspectives of its employees.
- Drive continuous growth of boutique performance and key results.
- Exceed boutique budgets in alignment with brand retail strategy.
- Plan and implement monthly meetings and actions.
- Achieve boutique KPIs as defined by management.
- Maximize profit by controlling and minimizing costs.
- Lead the boutique team by clearly communicating objectives and responsibilities.
- Develop capabilities and coach team members to reach objectives.
- Maintain high standards of display, visual merchandising, and boutique environment.
- Act as the brand ambassador in and outside of the boutique.
- Ensure compliance with group and brand procedures.
- Manage store stock quality, quantity, and back orders.
- Ensure accuracy of stocktaking and quality control.
- Control cash register and ensure timely sales reporting.
- Define store navigation scenarios and mobilize sales associates.
- Develop specific programs to acquire new high-potential customers.
- Maintain ongoing relationships with clients and ensure special attention to VIP customers.
- Handle client complaints and coordinate customer service-related matters.
- Proven experience in luxury retail management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze sales figures and market trends.
- Proficiency in CRM systems and clienteling strategies.
- Entrepreneurial mindset with strategic thinking.
- Strong technical and managerial skills.
- Proficiency in financial control and reporting.
- Ability to build long-lasting client relationships.
- Expertise in visual merchandising and store operations.
Proven experience in luxury retail management, preferably within the watch or jewelry sector, with a strong track record of driving sales and managing a team.
Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.
A. Lange und Söhne, as part of the Richemont Group, fosters a culture that values diversity, empathy, and integrity. The company encourages a collaborative and supportive work environment where employees are empowered to innovate and excel. Commitment to sustainability and social responsibility is at the core of the brand's ethos.